- Lead engineering and operational support for core network devices.
- Manage and configure Fortigate and Cisco firewalls and switches.
- Administer authentication servers, specifically Cisco ISE and Fortinet Authenticator.
- – Build strong customer relationships to identify their connectivity needs.
- – Achieve sales targets by promoting products and services effectively.
- – Adapt to a fast-paced environment while maintaining excellent service.
- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.