- – Own post-sale customer lifecycle, ensuring successful onboarding and adoption.
- – Guide customers through integration of spatial data into operational workflows.
- – Monitor account health, identify risks, and advocate for customer needs internally.
- – Support day-to-day field execution and construction activities on mining projects.
- – Assist in planning, coordinating, and sequencing work to align with project schedules.
- – Prepare and maintain engineering documentation, ensuring compliance with safety standards.
- – Lead end-to-end ERP implementations, managing plans, schedules, and reporting.
- – Configure and customize Acumatica/Business Central, ensuring optimal system performance.
- – Deliver training and support to users, acting as a trusted advisor throughout projects.