- – Provide strategic leadership for fundraising initiatives aligned with organizational goals.
- – Oversee development officer and ensure accountability towards revenue targets.
- – Establish KPIs for donor acquisition, retention, and pipeline growth monitoring.
- – Respond to inquiries and guide applicants through the admissions process.
- – Conduct interviews and manage intake paperwork with a trauma-informed approach.
- – Prepare course documents and maintain accurate records for timely reporting.
- Build great customer experiences to keep customers returning
- Connect with customers to find the right products and services
- Build loyalty with every customer, hit sales targets, and learn about new technology