- Lead continuous improvement activities for billing accuracy and compliance
- Support team with conflict resolution related to billing requests
- Establish targets for key metrics and support team to meet billing targets
- – Ensure accuracy of DaaS platform by logging, tracking, and resolving client issues.
- – Analyze financial market data usage to provide feedback for enhancing data offerings.
- – Oversee client accounts, proactively addressing issues to prevent future challenges.
- Manage accounting, compliance, and administrative tasks for captive insurance companies and clients.
- Support U.S based clients and work with a growing team in the Halifax office.
- Ensure regulatory compliance and provide financial reporting for portfolio of clients.