- – Analyze customer segments to identify churn risks and develop data-driven solutions.
- – Collaborate with cross-functional teams to execute campaigns that enhance customer loyalty.
- – Manage end-to-end loyalty campaign lifecycle, from analysis to execution and evaluation.
- – Develop and enhance business operations dashboards and performance reports.
- – Streamline processes by identifying inefficiencies and implementing improvements.
- – Perform data analysis and deliver actionable recommendations for business optimization.
- – Administer school grant programs, ensuring accurate funding records and reporting.
- – Process accounts payable and receivable, including invoice reviews and payment preparation.
- – Coordinate payroll with external providers, managing updates, reporting, and reconciliations.