- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Lead IT department to deliver effective services and support for retail operations.
- – Develop strategic technology plans that align with business objectives and goals.
- – Oversee system upgrades and ensure data security protocols are effectively implemented.
- – Maintain and update financial records, including accounts payable and receivable.
- – Prepare and process payroll, ensuring compliance with relevant regulations.
- – Reconcile bank statements and assist in the preparation of financial reports.