- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Build rapport with clients through quarterly check-ins and relationship management.
- – Negotiate renewals and market group plans to ensure optimal client benefits.
- – Conduct performance reviews and handle post-quote actions to address client needs.
- – Support sales team by processing contracts and ensuring accurate documentation.
- – Coordinate communication between internal departments and external clients effectively.
- – Manage and input sales data to maintain integrity and assist with campaign analysis.