- Lead engineering and operational support for core network devices.
- Manage and configure Fortigate and Cisco firewalls and switches.
- Administer authentication servers, specifically Cisco ISE and Fortinet Authenticator.
- – Analyze extensive datasets to identify trends and uncover business improvement opportunities.
- – Ensure data quality and integrity through effective database design and record linkage.
- – Collaborate with teams to deliver data-driven insights for informed decision-making.
- – Provide tailored solutions and exceptional experiences for customers.
- – Support team members and adapt to changes in a fast-paced environment.
- – Troubleshoot account issues and offer expert product knowledge advice.