- Lead continuous improvement activities for billing accuracy and compliance
- Support team with conflict resolution related to billing requests
- Establish targets for key metrics and support team to meet billing targets
- – Ensure accuracy of DaaS platform by logging, tracking, and resolving client issues.
- – Analyze financial market data usage to provide feedback for enhancing data offerings.
- – Oversee client accounts, proactively addressing issues to prevent future challenges.
- – Manage and deliver consulting assignments, stepping in as Project Manager when needed.
- – Complete technical tasks within deadlines and budget, ensuring high-quality results.
- – Develop client relationships and market AMC's services to generate consulting work.