Project Support Officer

The Financial and Consumer Services Commission (Commission) is a leader in integrated financial and consumer services regulation. The Commission's mandate is to protect consumers and enhance public confidence in the financial and consumer marketplace through the provision of regulatory and educational services. With offices in both Fredericton and Saint John, it is responsible for the administration and enforcement of provincial legislation regulating mortgage brokers, payday lenders, real estate, securities, insurance, pensions, credit unions, trust and loan companies, cooperatives, unclaimed property, and a wide range of consumer legislation. The Commission is a self funded Crown corporation responsible for the administration and enforcement of financial consumer services legislation.

We offer opportunities for dedicated professionals to play a vital role in carrying out our mandate.

Project Support Officer - Information Technology and Strategic Performance (Fredericton or Saint John Office)

We are seeking a highly organized and detail-oriented Project Support Officer to join our Information Technology and Strategic Performance team.

Reporting to the Project Portfolio Manager, you will coordinate project and portfolio management activities to support the planning, execution, monitoring and delivery of organizational initiatives. You will provide administrative, reporting, governance and stakeholder coordination support to the Project Portfolio Management (PPM) program and support portfolio reporting and decision-making processes.

The successful candidate will be proactive, detail-oriented and able to coordinate multiple initiatives and competing priorities while building effective working relationships with project teams and stakeholders.

Your Focus

• Coordinate and support project planning and delivery, including schedules, work plans, milestones, deliverables and action items.
• Track project progress, risks, issues, dependencies, decisions and change requests, and support project managers and business leads with resource planning and reporting.
• Prepare and maintain key project documentation, including charters, business cases, status reports, meeting materials and stakeholder communications.
• Support project intake, prioritization and portfolio governance, including approvals, portfolio reporting, dashboards, performance metrics and governance activities.
• Maintain accurate project and portfolio records and support the continuous improvement of project management standards, templates, processes and reporting practices.

What You Bring

• Post-secondary education in business administration, information management, public administration, or a related field.
• 3-5 years of experience supporting projects, programs, portfolios, or operational initiatives, including planning, monitoring, reporting and stakeholder coordination.
• Experience coordinating multiple concurrent initiatives, managing competing priorities, and maintaining project schedules, documentation, action items and status reports.
• Strong organizational, analytical and problem-solving skills with exceptional attention to detail.
• Strong written and verbal communication skills, including the ability to prepare reports, meeting materials and business correspondence.
• Strong interpersonal skills with the ability to build and maintain effective working relationships with internal and external stakeholders.
• Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, SharePoint and Planner.

Additional Strengths

• Experience supporting project management or compliance processes is an asset
• Experience with Power BI or comparable reporting tools is an asset
• Bilingualism is an asset

The Financial and Consumer Services Commission offers a competitive salary and benefit package as well as excellent opportunities for personal growth and challenge. Salary will be commensurate with experience. If you are interested in being a key part of this team, please forward your résumé and covering letter.

Salary Range: $49,108 to 67,524 (annual compensation)

As a condition of employment, the successful candidate will be required to undergo a pre-employment background check in accordance with the Commission's Pre-Employment Background Checks Directive. This may include criminal record checks, credential verification, and reference checks.

For more information about this position please visit our website at www.fcnb.ca or call the Talent Acquisition Specialist at (506) 643-7790.

Please note that only candidates selected for further evaluation will be contacted.