Clinical Support Paramedic (CSP) - 202600451, 452, 453, 454

Imagine a career where, at the end of every day, you know you've made a positive difference in the lives of people who need your help.

At Ambulance New Brunswick, our team consists of talented emergency medical dispatchers, primary and advanced care paramedics, emergency medical technicians, and critical care flight nurses. Health care professionals who respond with their best in some of the most difficult situations imaginable.

As the provincial ambulance service provider, our dispatchers respond to calls from those in medical distress through the 911 system and send help within seconds. Our paramedics take over from there, responding to approximately 130,000 calls per year and transporting patients to hospital by ambulance. And, each year, our specialized air ambulance crew transfers hundreds of the most critically ill and injured patients to specialized medical centres around the Maritimes and beyond.

Duties of Position:

The Clinical Support Paramedic (CSP) provides clinical oversight, guidance and support to Primary Care Paramedics, Advanced Care Paramedics (PCP & ACP) and Emergency Medical Technicians (EMT), ensuring patient safety through Pre-ALRT (Pre-Hospital Alternative Low Risk Triage) protocols, triage assessments, and follow-up care. The CSP also acts as a consultant for patient disposition and supports low-acuity cases during resource delays.

• Act as a consultant and advisor, ensuring thorough patient assessments and adherence to pre-ALRT protocols for pre-ALRT non-transport activations;
• Apply triage tools to interfacility transfers and adjust response level accordingly.
• Assist paramedics with review and application of paramedic and EMT clinical guidelines.
• Conduct follow-up calls for ongoing clinical status assessment for low-acuity patients where 911 ambulance response is delayed or cancelled.
• Re-triage certain existing 911 calls and update dispatch determinant based on assessment.
• Provide clinical support and guidance to the Critical Care Transport Coordinator as needed (i.e. Trauma Transfers, Flight Requests, external carrier requests, etc.) to reassess waiting requests and prioritize high acuity interfacility transfers
• Collaborate on complaints, incidents and related reviews.
• Gather, analyze, and report data to inform evolution of protocols, processes, and system processes.
• Contribute to safety initiatives by promoting a culture focused on patient safety and well-being.

Required Qualifications and Other Job Requirements:

• You are entitled to work in Canada (Canadian citizenship, permanent resident status or work permit);

• Graduation from an accredited advanced care paramedic program, and 5 years field experience as either Primary Care Paramedic or Advanced Care Paramedic, including a minimum of 1 year field experience as a practicing Advanced Care Paramedic;
• Must meet all legislated requirements for Advanced Care Paramedics in New Brunswick;
• Must be a registered, active Advanced Care Paramedic with the Paramedic Association of New Brunswick;
• Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certification is required;
• Must possess an appropriate license under the Motor Vehicle Act with a good driving record;
• Must demonstrate the ability to work efficiently as a member of the team and be able to work all shifts as assigned, maintaining a good attendance record;
• Must have a high regard for confidentiality and patient safety;
• Written & Spoken competency in one of the two official languages (English or French) and spoken competency in the other official language is required.

Additional requirements for your application:

• Current Resume and Cover Letter;
• A copy of your ACP diploma from an accredited institution;
• Proof of current registration with Paramedic Association of New Brunswick;
• Proof of completion of a Physical Abilities Test (PAT) specific to working as a paramedic within the last 12 months;
• Proof of valid CPR level C certification issued in the last 12 months
• Photocopy of front and back of valid Class 4 driver's license (or equivalent) with minimum one year driving experience
• Driver's abstract; issued within the last 30 days
• Copy of any valid Driver's course certificate i.e. CEVO, VFIS or NS VSP or equivalent issued within the last three years
• Criminal Record with Vulnerable Sector Check; issued within the last 30 days

• Immunization Record (Tetanus Tdap) within the last 10 years, 2 MMR vaccines (Measles, Mumps and Rubella) or lab evidenced immunity, 2 Varicella vaccines (Chicken Pox) or lab evidenced immunity, 3 Hepatitis B doses and Lab evidenced immunity, TB Skin Test (2 step) and a 1-step in the last 12 months; if reactive a follow up chest x-ray). Please note, a meeting with our Employee Health and Wellness Consultant can be scheduled, to ensure that all vaccinations are up to date by the time an offer is made
• Valid Official Language Assessments (oral assessment only) in both French and English from the Department of Post-secondary Education, Training and Labour. You can contact them at [email protected]. Please take into account the additional time to receive your language assessment
• Additional training and/or education is highly valued.

Please note: Related and allied duties may be assigned from time to time as may become necessary to the operation of Ambulance NB. Also, other competencies related to changes in NOCP guidelines as approved by the Provincial Medical Director may also be added to the duties and responsibilities of this classification.

For any questions for our HR team, please contact us at [email protected]

If you are looking for a career that will change lives and have a direct impact on the health of our community, submit your application.

Ambulance NB is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.