Guest Experience Coordinator

Guest Experience CoordinatorDepartment of Tourism, Heritage and CulturePersonal Service ContractOpen CompetitionMount Carleton Provincial Park

Interested in making a difference in our province? We encourage you to Choose GNB!

Join us and be part of a team that shares a passion for nature, outdoor activities and enhancing visitor experiences at this beautiful and beloved destination!

Who we are:

Located in the heart of New Brunswick, Mount Carleton Provincial Park is a breathtaking destination committed to preserving and showcasing the natural beauty of the Appalachian Mountain Range. As the highest peak in the Maritimes, Mount Carleton offers visitors a unique experience, with over 42,000 acres of pristine wilderness to explore.

Our park is a haven for outdoor enthusiasts, offering opportunities for hiking, camping, fishing and stargazing in one of the darkest skies in Eastern Canada. With a rich cultural history and a deep commitment to conservation, Mount Carleton is more than a scenic retreat - it's a place to connect with nature, to explore diverse ecosystems and to enjoy unforgettable experiences.

Joining our team means becoming part of a community dedicated to providing exceptional service to visitors, promoting environmental stewardship, and sharing the wonders of New Brunswick's natural heritage.

What you will do:

Reporting to the Assistant Park Manager, the successful candidate will be responsible for planning, coordinating, and delivering recreational and special event programming that enhances the visitor experience at Mount Carleton Provincial Park.

The duties and responsibilities will include:

• Developing inspiring seasonal activities for all ages that promote the Park's natural and cultural resource activities while respecting the NB Parks brand
• Coordinating event logistics and delivery of experiences with supervisors and managers
• Working with Tourism partners, community groups and local organizations
• Maintaining relationships and liaising with the ministry's marketing and product innovation teams
• Performing other tasks as required

Who you are:

To be successful in this role, you have a great respect for health and safety procedures and are able to work independently as well as part of a team. You are able to prioritize tasks and think critically.

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following

Required Competencies:

• Bachelor's Degree in Recreation Management, Tourism, Event Management, Outdoor Recreation, Education, Communications, Marketing, or a related field and a minimum of two (2) years of relevant experience OR a Post-secondary Diploma in Recreation Management, Tourism, Event Management, Outdoor Recreation, Education, Communications, Marketing, or a related field and a minimum of four (4) years of experience
• Experience in coordinating events, recreational programming, community engagement, or tourism-related activities
• Strong event planning and organizational skills
• Valid class 5 driver's license as issued by the Province of New Brunswick
• An equivalent combination of education, trainingand experience may be considered.

Written and spoken competence in English and French is required. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Wage:

Pay Band 3 - $2,098.00 to $2,932.00 biweekly

Work environment:

• Office location: Mount Carleton Provincial Park
• Working evenings, weekends, holidays, shifts and variable hours according to assigned schedule
• Occasional travel throughout the province may be required
• We promote a scent-reduced environment

What can GNB offer you?

• Comprehensive benefits package which includes which includes 1.25 days/month of paid vacation, Health and Dental Plan, Life Insurance, and the New Brunswick Public Service Pension Plan
• Opportunities for career growth, professional development, and training
• Free access to Employee and Family Assistance Program (EFAP) and services

Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & safety.

How to apply:

We encourage applicants to apply online at www.ere.gnb.ca, by mail at the following address, or by email at [email protected] by October 18, 2026, indicating competition number R18-2026/2027-055. This competition may be used to fill future vacancies at the same level.

Department of Tourism, Heritage and CultureHuman Resource Branch
Marysville Place, 4th floor
P.O. Box 6000, Fredericton, NB E3B 5H1
(506) 453-3115

We thank all those who apply, however, only those selected for further consideration will be contacted.

• Please note that a Criminal Record Check and Vulnerable Sector Check are required prior to appointment

As per the?Civil Service Act, veterans who demonstrate they are among the most qualified shall be given preference at the time of appointment.

We are an Equal Opportunity Employer contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!

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