Mental Health and Addictions Centre (MHAC)Acute Care L4 - Full-Time Healthcare Security Officers

Site Description

The new Mental Health and Addictions Centre (MHAC), located at 300 Prince Phillip Drive in St. John's, NL, is a 6-storey, 102-bed facility designed to replace the antiquated Waterford Hospital with a modern, recovery-focused, and welcoming environment. It officially opened for patient care on April 13, 2025.

Position Details:

Position: Full-Time Security Guard

Site: MHAC Acute Care L4

Overtime: Overtime after 48 hours

Hours: Continental Rotation (84 hours biweekly)

Payrate: $ 19.67 /hour

Posting Date: April 23, 2026

Internal Closing Date: May 30, 2026

External Closing Date: May 30, 2026

Schedule Example:

• Two weeks days, two weeks nights

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Prerequisites:

• Valid First Aid & CPR - Level C (from a CSA-approved vendor)
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• Valid Class 5 Driver License
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Free Uniforms
• Paid vacation & sick days