Account Specialist

Job Description

What is the Opportunity?

Under the RBCx Portfolio, Ownr is looking for a dynamic Account Specialist to join our sales team. In this role, you will help simplify legal corporate structures and business compliance terminology for entrepreneurs, guide aspiring entrepreneurs through the Ownr platform, and help them understand why registering their business through Ownr is the biggest no-brainer in Canadian small business.

About the Role

Reporting into Ownr's Head of Sales, you will be at the forefront of driving growth for Canadian entrepreneurship. This is your chance to:

• Lead With Impact: Drive business growth by guiding entreprneurs through the journey of launching their business

• Master Your Craft: Hone your sales expertise, become a pro at objection handling, and deliver performance-driven results

• Grow Your career: Unlock your potential with development opportunities across Ownr and RBCx

We are looking for a creative, organized, and driven individual who is excited to support entrepreneurship in Canada. The ideal candidate will thrive if they can simplify complex concepts and communicate them effectively, work through high volumes of leads, and provide a best-in-class experience for our small business owners.

What will you do?

• Understand the unique business goals and issues faced by entrepreneurs as they grow

• Educate Ownr users on legal terminology, compliance, business structures, etc.

• Connect with new Ownr users via phone, email and demo to help them identify solutions within Ownr that address existing and upcoming business legal requirements

• Make 25-30 net new client calls daily in addition to follow up call requirements

• Track and report on sales and conversion metrics

• Collaborate with team members to build new sales experiments and see them through to execution, including summarizing data and findings

• Run incorporation bootcamps/business structure webinars

• Partner closely with cross-functional team members to identify, implement and test product updates that increase conversion rates within the Ownr product

What you will bring:

Must have:

• Bachelor's degree or equivalent in business, communications, or other related field

• Outbound/inbound sales experience in a startup environment and/or fast-paced organization

• Willingness to learn about legal concepts and other issues affecting business owners in Canada

• Eagerness to speak with hundreds (likely thousands) of entrepreneurs and uncover ways to help their business

• The ability to successfully work in a self-directed manner by leveraging strong time management skills

• Excellent written and oral communication skills and the ability to communicate complex concepts in a simple and effective manner

Nice to have:

• Experience using tools in our sales org's tech stack; Intercom, Hubspot, Asana, Google Workspace, Calendly, FullStory

• An excitement to propose new things, iterate on execution, and develop tests that showcase the results, good or bad

• A positive attitude and desire to contribute to our highly-collaborative team culture

Job Skills

Active Learning, Adaptability, Best Practice Implementation, Business Development, Client Calls, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), IT Sales, Performance Driven, Product Sales, Sales, Sales CRM, Teamwork

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-10

Application Deadline:

2026-04-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.