Associate Director, CUSO GRM Operational Risk Governance

Job Description

What is the Opportunity?

The Associate Director, CUSO Operational Risk Governance, will support operational risk activities for CUSO (Combined U.S. Operations) pertaining to governance, senior management reporting, engagement with regulators and internal audit, driving integrated operational risk management, and supporting first-line of defense activities for the CUSO GRM Operational Risk organization.

What will you do?

• Lead all governance activities relating to CUSO Operational Risk Committee, such as scheduling Committee meetings, preparing meeting agendas, managing forward agendas and action item lists, preparing and distributing meeting minutes, managing mandate updates, as well as other related activities.

• Prepare high-quality operational risk reporting for senior management and action all reporting asks in a timely manner.

• Act as key point of contact for regulators and internal audit, gathering documentation requests in support of examinations and other related matters.

• Facilitate communications, meetings and additional information requests through examinations between examiners and senior and executive management.

• Assist in driving integrated operational risk management activities for CUSO, partnering with internal stakeholders and regional leads as required.

• Act as key point of contact to support all first line of defense operational risk activities for the CUSO GRM Operational Risk organization, partnering with internal stakeholders as required.

• Assist with other operational risk activities or initiatives, as required.

What do you need to succeed?

Must have:

• 5+ years in Operational Risk, Risk Management, Finance or related field in a financial services setting.

• Strong analytical skills and ability to grasp and summarize complex concepts into clear recommendations quickly

• Highly organized, able to prioritize and manage multiple competing priorities

• Superior written and oral presentation skills; ability to create executive level presentations

• Ability to negotiate and influence outcomes and manage large stakeholder groups towards required outcomes

• Ability to communicate with senior management

• Tolerance for ambiguity, good judgement, and the ability to engender trust

Nice-to-Have:

• Knowledgeable about US regulations for financial institutions

• Team player, solutions-oriented and collaborative.

• Sound computer skills, able to adapt and apply new technologies (e.g., Tableau)

• Emotional intelligence, patience, and a calm demeanor

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunities to do challenging work.

• Opportunities to build close relationships with clients.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture

• Enables collective achievement of our strategic goals

• Generates sustainable shareholder returns and above market shareholder value

#LI – POST

Job Skills

Collaboration, Communication, Critical Thinking, Informed Decision Making, Operational Risk Management, Risk Governance, Risk Reporting, Senior Management Reporting

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-09

Application Deadline:

2026-06-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.