Kingston Health Science Centre - Security Operations Centre - Full Time

Site Description: Kingston Health Sciences Centre (KHSC) is southeastern Ontario's leading complex, acute, and specialty care, research, and teaching hospital. KHSC includes the Hotel Dieu Hospital site, Kingston General Hospital site, the Cancer Centre of Southeastern Ontario, and a major research institute. We serve more than 650,000 patients and families across the region.

Position: | Kingston Health Science Centre - Security Operations Centre - Full Time

Site: | Kingston General Hospital - 76 Stuart

Hours:| Continental Rotation - 0800-2000/2000-0800

Payrate: | $29.77/hour

Averaging Agreement: | ON-Averaging Agreement OT over 88 hours

Posting Date: April 9, 2026

Internal Closing Date: April 16, 2026

External Closing Date: May 15, 2026

Benefits of Joining Paladin

• Extensive training and professional development
• Competitive wages and benefits
• Free uniforms
• Security license reimbursement
• Dry cleaning and tailoring allowance
• Work today, get paid today
• Additional employee perks

Job Description:

In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control, and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.

• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
• Maintain control of access to and from the property
• Log details of radio transmission, telephone calls, and verbal instructions
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Answer all incoming security telephone lines including the complex emergency telephone line.
• Ensure that security operations occur consistent with policy and procedures
• Perform other duties as assigned

Qualifications:

• This position does not require a security license
• A copy of your immunization records (Measles, Mumps, Rubella [MMR], Varicella, Pertussis and TB Skin Tests - Step 1 & 2)
• Steps to get your immunization records:https://paladinsecurity.com//wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf Immunization Form:
• KHSC Immunization Forms
• Ability to be clean shaven to pass an N95 Mask Fit Test
• Minimum 6+ months experience in a control centre/dispatch role; healthcare or security experience an asset
• Strong professionalism, attention to detail, and observational awareness
• Excellent English communication skills (written and verbal)
• Ability to work in a fast-paced, high-pressure environment and make sound decisions under stress
• Strong interpersonal skills, emotional intelligence, and teamwork
• Proficiency with computers, phones, and surveillance systems preferred
• Legally authorized to work in Canada