Security Team Lead - Full Time - Sherway Gardens Mall

Position: Security Team Lead

Site: Sherway Gardens Mall

Overtime: Averaging Agreement (AA) after 88 hours

Hours: Wednesday to Sunday - 1330-2130

Status: Full-Time

Pay rate: $21.52/hour

Internal Posting Date: March 17, 2026

Internal Closing Date: March 23, 2026

External Closing Date: April 7, 2026

Site Description:

CF Sherway Gardens is located just west of downtown at the junction of Hwy. 427 & QEW. There is easy direct access to the shopping center from both QEW and Hwy. 427 via Sherway Gardens Road. Anchored by The Bay, Saks Fifth Ave, and Nordstrom, CF Sherway Gardens is an upscale fashion and lifestyle center with over 200 shops and services. Known for its best-in-class retailers, lush gardens, and comfortable leather seating, CF Sherway is a shoppers' delight.

Job Description:

• Lead, coach, and support security officers during assigned shifts
• Conduct regular patrols and monitor all areas for safety and security risks
• Coordinate incident response, report writing, and escalation as needed
• Maintain positive relationships with mall tenants, guests, and law enforcement
• Ensure compliance with site policies, procedures, and applicable legislation
• Assist with scheduling, training, and performance management of team members
• Provide detailed shift reports and updates to management

Qualifications:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours)
• Must demonstrate a high degree of professionalism
• Must have at least 1 year of prior security experience
• Experience in physical / mall security is considered an asset
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to work in a fast-paced environment
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• Work today, get paid today—daily pay available