Fail Control Analyst

Job Description

What is the opportunity?

Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service. Applies complete knowledge, skills, and practices to perform assignments.

• The purpose of this role is to identify and reconcile issues regarding position and balances in the firm's client accounts.

• Ensures operational effectiveness and the work is performed with clearly defined procedures and training to ensure reporting, fail confirmations, account issues and any problems that arise are dealt with in an organized and timely manner.

• Performs data entry, processing, reconciling, and data maintenance tasks of a recurring nature.

• Exceptions to processing are reviewed with the Team Lead or Manager to ensure overall compliance with accepted business practices and policies.

• Elements of risk are managed through operational reviews, system checks, and adherence to procedures.

What will you do?

• This role requires the employee to perform detailed analysis of client accounts and fail reporting

• Understanding of COD/ COR Cash and Position Reconciliation Reporting and have the ability to process entries to balance accounts

• For this role the employee must portray a strong knowledge of Impact (ICI), DTCC and Broadridge (ADP/ CAGE).

• The employee must have a basic understanding of local market rules and regulations as well as the department and firms established policies, rules and regulations.

• This role handles the creation and distribution of post-settlement reports as well as data entry and processing of these reports.

• The employee responds to questions from other departments both in and outside of BCS, retail personnel, correspondent firms, and management staff.

• Routes escalated questions to the appropriate resources following established policies.

• Reduce risk and cost to the firm by suggesting process changes and modifications to internal procedures and daily workflow

• Able to handle multiple priorities in a fast paced, pressured environment.

• Good communication skills with ability to work effectively with a variety of personalities

• Proficient computer skills in Windows-based software products such as Outlook, Work, Excel, PowerPoint and Access

• Route escalated questions to the appropriate resources following established departmental policies

• Interface and support various business lines to help manage fails and exposure to the firm and develop customer relations

• Decisions or resolutions of problems are resolved by selection of appropriate courses of action within defined procedures

• The responsibilities of the position have a critical impact on the continued success and growth of the organization

• The impact of the actions is significant and may affect related or dependent activities in other departments

• Responsibility to provide coverage for the team on other desks within the team, as well as train other team members to cover their daily tasks and work.

What you need to succeed?

Must have:

• 2+ years in a Capital Markets and/or reconciliation based role

• Strong Excel skills including advanced formulas, pivot tables, VLOOKUP/XLOOKUP, etc.

• Post-secondary education or equivalent

• High degree of accuracy and attention to detail with strong analytical and problem-solving abilities.

• Ability to work effectively and reliably under pressure in a fast-paced environment with minimal supervision.

• Strong organizational and interpersonal skills with excellent verbal and written communication abilities.

• Team player who can collaborate effectively across multiple functions and geographies.

Nice-to-have:

• Understanding of accounting principles and experience reconciling General Ledger accounts and Nostro accounts.

• Other technical skills such as Python, VBA, SQL, or other automation tools.

• Knowledge of ADP-Broadridge, Cage III, Stock Record

• Strong knowledge of DTC SMARTRACKS Buy-In procedures (CNS & NON-CNS BUY-Ins)

• Ability to meet strict NSCC/DTC deadlines

• Familiar with Stock Loan & Stock Borrow procedures

• Understanding of Balancing Reconciliations/ Position and Cash to make sure all accounts are properly balanced with the correct journal entries

• Knowledge of sub-ledger accounting systems and month-end close processes.

• Experience/working knowledge of rates derivatives products (Interest Rate Swaps, Cross Currency Swaps, Forward Rate Agreements) and related processing procedures.

• Familiarity with trading and risk management systems such as Murex, Infinity, or similar platforms.

** Working on Canadian statutory holidays is required. Time off on US Statutory Holidays.**

**Successful candidates will be scheduled to work within our team's core operating hours, which run from 7:30 a.m. to 4:00 p.m. AST. Flexibility to work within this timeframe is required to meet the needs of our clients and team.**

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Flexible work/life balance options

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address:

120 WESTERN PKY:BEDFORD

City:

Bedford

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-12

Application Deadline:

2026-03-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.