Toronto Pearson Airport - Full Time (Temp) Security Operations Manager

Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada's largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally.

Position Details:

Position: Full Time (Temp) Security Operations Manager

Site: GTAA - Toronto Pearson International Airport

City: Mississauga, ON

Shift Time: Rotating Continental (0600 - 1800 / 1800 - 0600)

Pay Rate: $26.00 an hour

Posting Date: February 27th, 2026

External Closing Date: March 13th, 2026

Key Responsibilities:

• Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat & Cold…etc.)
• Be responsible for onsite day to day operations, liaising with Client on Day to Day issues that may arise.
• Attend daily meetings with Airport Security/Operational Staff, daily Security Supervisor meetings etc
• Work in tandem with Terminal Security Supervisors, collectively maintaining oversight of Frontline Staff.
• Keep daily records of incidents, events, disciplinary or administrative actions taken, problems encountered.
• Ensure all records are neat, concise and in a format approved by the GTAA Representative.
• Ensure that all Staff comply with all applicable airport safety, security, and operational procedures and regulations as they relate to this Contract.
• Investigate all complaints in timely manner and take immediate and appropriate disciplinary action against the defaulter.
• Ensure that the appropriate uniform is provided and that all staff on duty are in full uniform while on airport property.
• Responsible for the administration and operational control of the entire traffic sector of Toronto Pearson (Roadways and both terminals)
• Have in their possession a cellular phone in order to remain in regular contact with the GTAA Representative and/or the Integrated Communication Centre (ICC) during normal business hours while in the performance of their duties.
• Ensure that all staff have in their possession and clearly visible proper Paladin Uniform and ID.
• Provide reports as requested by the GTAA Representative in a timely manner.
• Provide support to PRC and Scheduler and ensure that all the posts are fully manned unless properly relieved.
• Assist with security duties during peak periods within both terminals.
• Represent Paladin Security, The Greater Toronto Airport Authority (GTAA) and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport.

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Valid G class Driver License
• Driving Record - No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Five (5) years of management experience; preferably in an Airport environment.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Must be eligible for a Transport Canada Security Clearance, RAIC, holds a certificate in a recognized GTAA Customer Service Training Program
• Legally Authorized to work in Canada

Why Choose Paladin?

• Get paid your way with flexible daily pay options