Manager, EV Services

The Opportunity

Company, Department: Nova Scotia Power, Customer Solutions

Location: Halifax, NS

Position Type: Full-Time, Permanent

Closing Date: March 10, 2026

Reporting to the Senior Manager of E-Mobility & Residential Electrification, you will lead Nova Scotia Power's customer-focused hub for electric mobility solutions. As the Manager, EV Services, you will deliver end-to-end support for drivers, businesses, and communities--covering home and workplace charging, fleet electrification, and public fast-charging operations. Our mission is to make EV adoption simple, reliable, and rewarding, while enabling smart energy management and innovation across the province.

Key elements of this role include:

Duties and Responsibilities

• Lead EV Services programming across three segments: At Home, At Work, and On-the-Go--own the portfolio strategy, roadmaps, and delivery. Earn and retain customer trust across the EV journey.
• Accountable for the commercial and operational strategy for Nova Scotia Power-owned fast charging sites; ensure reliability, uptime, safety, and customer service with full P&L accountability.
• Advance the capital project pipeline; manage site-host relationships, vendors, and delivery team.
• Support managed charging initiatives and their integration into the utility for planning, forecasting, and resource delivery.
• Develop contractor management and capacity-building programs; grow a reliable Preferred Contractor network for EVSE installation and service.
• Resource and create a strategy for commercial operators charging commercial vehicles and charging at work.
• Engage the e-mobility ecosystem for continuous feedback and business intelligence. Develop partnerships that accelerate the adoption of EVs in Nova Scotia and improve the EV experience.
• Contribute to load forecast; translate insights into grid and program plans.
• Support innovation through targeted pilots and partnerships; evaluate emerging technologies and business models.
• Provide cross-functional leadership while leveraging shared resources and eventually building a dedicated EV Services team.
• Lead with safety--ensure compliance with applicable standards, utility procedures, and site-construction best practices.

These skills will make you successful:

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below:

• Minimum bachelor level post-secondary education in Business or Engineering, or related field (or equivalent experience).

• 5 - 10 years of progressive experience in program or product management, utility or energy services, transportation electrification, or related fields.

• Understanding of electricity and electrical utility operations; familiarity with EV charging technologies, standards, and site development.

• Business-oriented and customer-focused with demonstrated experience building programs, partnerships, and compelling value propositions.

• Strong financial acumen (business cases, budgets), analytical skills (forecasting, KPIs), and data-driven decision-making.

• Exceptional communication skills--comfortable on-site and in the boardroom; able to influence cross-functional teams and external partners.

• Proficiency with Microsoft Office; familiarity with CRM and project management tools an asset.

• Valid Class 5 driver's license.

We understand that experience comes in many forms, and we're dedicated to adding new perspectives to the team. So, if your experience is close to what we've listed above, please consider applying.

Work Conditions and Physical Capabilities

• In office four days a week, with option for up to one remote day per week.

• Province-wide travel to worksites, charging locations, partners, and community events; driving up to 4-5 hours one way from Halifax, as needed. This may include overnight stays from time to time, or adjusting working hours to evenings / weekends as required.

• Work may require being outdoors and engaging with the public on site; occasional evenings and weekends based on project or event needs.

• Time off in lieu will be provided where hours exceed a normal 35-hour work week; all travel costs and arrangements are paid by employer.

• Commitment to safety and adherence to Nova Scotia Power policies and procedures in all on-site activities.

Learn more about our culture and values

At the Emera Group of Companies, you'll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.

If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by March 10, 2026 and let us know why this role is right for you.

The perks of joining our team? We offer:

• Flexibility: Hybrid work model with one flexible remote workday.
• Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
• Competitive Compensation: Short-term incentive plans and a Defined Contribution Pension Plan.

Diversity, Equity & Inclusion at Emera

As one of Atlantic Canada's largest publicly traded companies, we are ranked one of Canada's Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.