Privacy, Senior Compliance Business Oversight Analyst (4503)

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

As part of Global Compliance, Privacy along with other risk and oversight partners provide objective guidance, independent challenge, and risk-based oversight of TD's compliance with applicable privacy laws, rules, and regulations (LRRs). Privacy plays a key role supporting TD's Regulatory Compliance Management (RCM) Framework which sets out the structures, processes and key control elements through which Risk Owners and Oversight Functions globally are expected to manage and mitigate regulatory compliance risk inherent in their business or corporate segment activities.

Privacy's mandate is to promote a culture of privacy compliance through global and jurisdictional policies, standards, and guidelines that: (i) align to regulatory requirements and TD's Enterprise RCM Framework and related Standards; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our businesses.

The Privacy Program Governance and Operations team has a global mandate, working in partnership with the jurisdictional Privacy Offices.

Job Description

Reporting to the Senior Manager, Privacy Program Governance and Operations, this role supports various activities within Privacy, with an emphasis on: Third Party Risk Management (TPRM) oversight (e.g., cross-jurisdictional risk assessments, etc.), Monitoring and Testing, and the maintenance of Privacy's enterprise-wide Privacy Impact Assessment (PIA) and Privacy Event Management (PEM) tools.

Key responsibilities include:

• Timely completion of TPRM Privacy Control Assessments (CAs) and supporting resources.

• Maintain the CA questions/process to incorporate changing regulatory requirements and/or risk considerations.

• Refine Privacy's operating model with other Risk Oversight Functions engaged in the CA review process.

• Support the enhancement, maintenance and change management of the PIA and PEM tools including administrative duties and delivery of user support, testing, and training.

• Actively support Privacy's Monitoring and Testing activities including sampling, execution and publishing of reports with the necessary follow up.

• Provide guidance to impacted areas to support privacy compliance.

• Develop and maintain strong relationships with key stakeholders and be an ambassador for TD's privacy program across the organization.

• Support other activities within the Privacy Program Governance and Operations team (e.g., reporting, audits, training, forums, etc.), where required.

• Assist in the development, implementation, and maintenance of Privacy's governance documentation (e.g., policies, standards, guidelines, and processes).

• Proactively identify areas of enhancement, including automation and/or streamlining of processes, to create efficiencies within our operations.

• Contribute to and support, the execution of Privacy's strategy and programs.

• Provide objective guidance, support and advice to promote strong privacy controls and processes.

• Participate fully as a member of the team, support a positive work environment and continuously enhance privacy knowledge/expertise.

• Supporting special projects, as required.

Job Requirements

• Undergraduate degree (or equivalent) with a minimum of 3+ years relevant experience.

• Background in Compliance, Risk, Project Management and/or Privacy (including certification with the International Association of Privacy Professionals) would be considered an asset.

• Understanding of Audit and Monitoring and Testing practices and methodologies.

• Demonstrate strong:

  • ability to work independently, think critically and make decisions;

  • problem solving mindset with confidence to take initiative;

  • writing skills to create reports, documents, correspondence, etc.;

  • collaboration with a variety of stakeholders to influence, build consensus and effect creative and responsive solutions;

  • attention to detail; and

  • organizational and business awareness.

• Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment.

• Excellent verbal and written communication skills with an ability to interact confidently at all levels of the organization.

• Experience supporting governance documentation (i.e., policies, frameworks, processes, guidelines), enterprise-wide initiatives/projects and project plans, and presentations.

• Proficient in Microsoft Office, Excel, Visio and PowerPoint.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):