Case Manager

SOCIAL DEVELOPMENT

HUMAN RESOURCES DEVELOPMENT OFFICER 2

OPEN COMPETITION

NORTHERN ZONE
BATHURST

The Department of Social Development is seeking an individual to join the income support team as a case manager in the Bathurst office. An eligibility list for future positions will also be compiled for the Bathurst region.

As a member of the income support team, the successful candidate will be responsible for performing professional, administrative, and counselling work related to the programs and services of Social Development. Major duties can include: assessing the needs of applicants, assisting clients to develop and implement action plans, determining and providing financial supports, referring clients to appropriate services, assessing and verifying applicant eligibility for financial assistance, and documenting and updating client files. Other related duties as assigned.

ESSENTIAL QUALIFICATIONS:Graduation from University at the bachelor level with a degree in a related discipline.

Written and oral proficiency in both English AND French is required. Please indicate your language skills.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

ASSET QUALIFICATIONS: Preference may be given to candidates that demonstrate experience in one or more of the following asset qualifications:
- Experience in Case Management;
- Individual financial assessment;
- Experience in Counselling; and/or
- Knowledge of NB Case or NB Families.

OPERATIONAL REQUIREMENTS: Applicants must be able to transport themselves for work purposes. Travel within the region and some travel within the Province is required to do home visits.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioural competencies:
- Client Service Orientation;
- Effective Interactive Communication;
- Flexibility;
- Commitment to Learning;
- Analytical Thinking/Judgement; and
- Teamwork and Cooperation.

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:
- Ability to Use Office Technology, Software and Applications;
- Planning and Organizing Skills; and
- Written Communication

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $72,124 to $88,452 per annum

We encourage applicants to apply on-line or by mail at the following address by February 20, 2026, indicating competition number: R76-2025-26-81.

This competition may be used to fill future vacancies at the same level.

Social Development
Human Resource Services
4th floor, 551 King Street
Fredericton, NB E3B 1E7
Telephone: (506) 462-5096
E-mail: [email protected]

We thank all those who apply however only those selected for further consideration will be contacted.

As per the Civil Service Act, candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.
We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!