Manager, Audit Stakeholder Communications (769)

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

JOB DESCRIPTION:

The Manager, Audit Stakeholder Communications will provide key support in driving impactful, timely and efficient communications and content to the Audit Division's key stakeholders, including the Bank's boards of directors, senior business management and regulators, as well as for Audit leadership and the Division at large.

This individual will be primarily responsible for the day-to-day tactical execution of the Audit Division's global communications strategy and ensuring division-wide adherence to communications standards and processes, most especially with respect to board audit committee, senior management and assurance results reporting.

Additionally, this individual will be responsible for helping create and coordinate tailored content for the Audit division through a variety of channels including web, email and events.

The ability and drive to identify high ROI opportunities and formulate practical solutions to support continuous process improvements (with a keen eye toward simplicity and efficiency) are also essential.

The successful candidate will be broadly acquainted with the financial services industry as well as effective communications strategies and principles, in addition to having a fundamental understanding of the unique requirements for each communications channel and the needs of differentiated audiences.

This individual will have superior written, verbal, presentation and interpersonal communication skills. A strong work and ownership ethic as well as exceptional organization, project and time management skills, in addition to a strong desire to learn, are a must.

KEY ACCOUNTABILITIES:

• Tactically execute the Audit Division's global communications strategy
• Support real-time, insightful feedback to Audit leadership and Audit teams on the clarity and effectiveness of communications directed to various stakeholders, including boards of directors, senior business management, auditees and regulators
• Ideate, create and deliver compelling multi-channel communications and content for all stakeholders, including intra-Division communications and content aimed at driving awareness of important organizational updates and as well as overall engagement
• Deliver Division-wide communications-related training
• Support the organization and prioritization of the Stakeholder Communications function's book of work
• Manage and maintain the Audit's Division's inventory of communications templates and artifacts
• Manage, maintain and serve as SME for the Audit Division's communications policies and procedures
• Liaise with various internal and external partners, as necessary

KEY ATTRIBUTES:

• Operates with integrity, ownership, accountability and vision
• Commitment to excellence and a "can do", collaborative attitude
• Highly motivated self-starter, with a solutions-oriented mindset
• Maintains professionalism and poise at all times, but especially in demanding, high visibility interactions
• Fundamental understanding of the financial services industry
• Fundamental understanding of effective communications principles and best practices
• Superior project and time management skills
• Ability to work on multiple concurrent projects and manage competing priorities
• Superior verbal and written communications skills, including the ability to synthesize and articulate complex information in a clear, succinct and actionable manner
• Proven proficiency in Microsoft Office Suite

EXPERIENCE & EDUCATION:

• 7+ years of relevant experience
• Previous communications and/or audit experience is preferred
• Undergraduate degree required; relevant professional certifications an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):