Senior Manager, Business Systems Analyst

Job Description

What Is The Opportunity?
A Senior Business Systems Analyst Manager is a leadership role responsible for overseeing the business systems analysis function within an organization. This role involves managing a team of business systems analysts, ensuring the alignment of business needs with technical solutions, and driving strategic initiatives to improve processes and systems. The position requires a combination of leadership, technical expertise, and strategic thinking to deliver value to the organization.

What Will You Do?

• Lead, mentor, and manage a team of business systems analysts, fostering their professional growth and development.

• Conduct performance evaluations, provide constructive feedback, and identify training or upskilling opportunities.

• Collaborate with senior leadership to define the business systems analysis strategy and ensure alignment with organizational goals.

• Oversee the end-to-end business systems analysis process, ensuring that requirements are accurately gathered, documented, and communicated.

• Act as a liaison between business stakeholders, IT teams, and external vendors to ensure alignment and understanding of project goals.

• Evaluate and implement tools, methodologies, and promote the adoption of emerging technologies and innovative solutions to address business challenges.

• Support organizational change initiatives by ensuring that business systems analysis activities align with change management strategies.

• Manage the budget for the business systems analysis function, ensuring efficient use of resources, plan and allocate resources to meet the demands of ongoing and upcoming projects.

What Do You Need To Succeed?
Must have:

• Strong ability to lead, inspire, and manage a team of business systems analysts.

• Ability to align business systems analysis activities with organizational goals and strategies.

• In-depth knowledge of business systems analysis methodologies, tools, and techniques.

• Familiarity with software development life cycles (SDLC) and Agile methodologies.

• Exceptional verbal and written communication skills to interact with stakeholders at all levels.

Nice-to-have:

• Certified Business Analysis Professional (CBAP) or Project Management Institute, Professional in Business Analysis (PMI – PBA) Certification

• Knowledge of Agile Methodologies and experience with Business Process Management (BPM) Tools

• 3+ Years of Insurance or Financial industry experience

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Opportunity to grow, learn, and build strong leadership skills

• Ability to make a difference and lasting impact for both RBC and the community

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work and grow your technical literacy

• Broad exposure and opportunity to collaborate with many teams across the organization

#LI-POST

Job Skills

Analytical Thinking, Building Talent, Business Analysis, Change Management, Coaching, Commercial Acumen, Communication, Cross-Team Collaboration, Goal Setting, High Impact Communication, People Management, Requirements Management, Talent Management, Team Performance Management

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-01-28

Application Deadline:

2026-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.