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MET 26003 Applications Clerk

Job Details:

In-person
$21.45 / hour
Term
Entry Level

Applications Clerk

Metropolitan District

Location: Halifax, Nova Scotia
Type of Employment: Full time, Term (Ending August 2027)
Union Status: NSGEU Local 47
Competition # MET 26003
Closing Date: February 4, 2026

The Opportunity

Under the direction of the Applications Supervisor, the Applications Clerk provides support to the supervisor and staff of the department as well as services to callers and visitors to the Metropolitan District.

Responsibilities

• Process online applications for eligibility.
• Complete service tickets.
• Respond to or redirect all general incoming calls/emails to the Applications Department.
• Provide applicants with wait list information; maintain cancelled application files.
• Maintain electronic and paper records/files related to applications and transfers.
• Keep accurate records of phone calls, mail, confirmations, etc., for files as received.
• Maintain a registry of Priority Access files.
• Provide backup for Switchboard/Receptionist duties as required.
• Other assigned duties.

Qualifications

Must Have
• Business Administration or Secretarial diploma program, plus two years' related experience.
• Computer skills and competency in desktop software including Microsoft Office with strong keyboarding skills.
• Excellent knowledge of office procedures and practices to maintain accurate and secure files, track, and follow-up information/report requests.
• Interpersonal skills to deal with co-workers, tenants, contractors and vendors, other departments, and the public in a positive, tactful, courteous, and cooperative manner.
• Ability to exercise tact, discretion, sound judgment and initiative when investigating, questioning, and dealing with inquiries, requests and submissions that are sensitive and confidential in nature.

Nice to Have

  • Working knowledge of Yardi Property Management and Rent Café software.
  • Multilingual; fluent in English and Arabic.

The Fine Print

An equivalent combination of training, education and experience may be considered.

What We Offer

Salary: $21.45 hourly (CL 13)
Schedule: 35-hour work week

Full-time permanent employees also receive:
• Comprehensive benefits including health, dental, life insurance, and pension
• Paid vacation, holidays, sick time and additional leaves
• Work-life balance supports such as modified work weeks
• Professional development and career growth opportunities
• Employee and Family Assistance Program

Work With Us

We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process, please let us know. If you're part of an equity group, we encourage you to self-identify when applying.

Please submit your application through CareerBeacon.com. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Competition Number: MET 26003
Company Website: http://www.nspha.ca

About Nova Scotia Provincial Housing Agency

About Nova Scotia Provincial Housing Agency

At the Nova Scotia Provincial Housing Agency (NSPHA), we take pride in managing, maintaining, and operating government-owned public housing across the province. From single-family homes to high-rise apartments, our goal is simple: to provide safe, affordable housing that helps individuals and families build better lives in communities where they can thrive.

When you join our team, you'll work alongside dedicated professionals who care deeply about making a positive impact and providing exceptional service. We offer a competitive total compensation package that recognizes your contributions, supports your well-being, and gives you the opportunity to be a part of something meaningful. Together, we are shaping the future of public housing in Nova Scotia. If you're ready to make a difference, we'd love to hear from you. Apply today!