Service Coordinator

Job Title: Service Coordinator

Location: Halifax, NS
Pay Rate: $25.00/hour
Hours: Full-time, 40 hours per week

Job Overview:

Advantage Personnel is hiring a Service Coordinator on behalf of our client, a busy and well-established service department. We are looking for a professional, organized, and customer-focused individual to provide front-line customer support while coordinating daily service activities. This role includes administrative, communication, and light accounting duties to keep operations running smoothly.

Responsibilities:

• Greet and assist customers at the service counter in a courteous and professional manner.
• Receive and process customer equipment for repair, ensuring accurate and complete documentation.
• Answer incoming calls, respond to inquiries, and take messages when required.
• Coordinate service department workflow to support timely completion of work orders.
• Prepare and process work orders, POS transactions, and related administrative documents.
• Perform data entry and basic accounting tasks related to service operations.
• Communicate with customers regarding service updates, parts availability, and equipment pickup.
• Maintain organized inventory records of equipment and parts received for repair.
• Perform additional duties as assigned to support overall department operations.

Requirements:

• Previous experience in customer service, office administration, or service coordination.
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Basic accounting or POS experience is considered an asset.
• Friendly, professional, and dependable demeanor.
• Basic knowledge of lawn and garden tools is an advantage.