Security Team Lead - Markville Mall - Full-Time

Position: Security Team Lead
Site: CF Markville Mall
City: Markham
Status: Full-Time - Days
Hours: Continental Days - Week 1 - 1000 to 2000 hrs

Week 2 - 1100 to 2300 hrs
Pay Rate: $20.55/hr

Internal Posting Date: January 14, 2026
Internal Closing Date: January 21, 2026

External Closing Date: January 28, 2026

Duties & Responsibilities:

• Provide leadership, guidance, and support to the security team during daily operations.
• Supervise staff performance, maintain staffing coverage, and ensure all team members follow established procedures.
• Respond to and manage incidents, emergencies, and security concerns in a calm and professional manner.
• Conduct regular patrols of the property to ensure a secure and safe environment.
• Prepare incident reports, documentation, and follow-up summaries as required.
• Coordinate with mall management, tenants, contractors, and emergency services when necessary.
• Assist in training new security staff and promoting consistent adherence to protocols.
• Monitor CCTV systems and access control points as needed.
• Support the development and continuous improvement of safety processes and incident-response plans.

Qualifications:

• Minimum 2–3 years of security experience, preferably in a retail or commercial environment.
• Previous supervisory or team lead experience is strongly preferred.
• Strong communication and conflict-resolution skills.
• Ability to remain composed and make sound decisions under pressure.
• Knowledge of Trespass to Property Act, Criminal Code, and emergency response procedures.
• Proficiency in report writing and basic computer skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Prerequisites:

• Legally Authorized to Work in Canada Full-Time
• Valid Security License for the province of Ontario
• Valid Standard First Aid & CPR - Level C (from a WSIB-approved vendor)
• Valid G Drivers Licence
• Proof of Covid Vaccine two doses

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• Work today, get paid today—daily pay available