Ground Support Supervisor

As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario.

At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you're the person we are looking for!

We are currently seeking a Ground Support Supervisor to join our team in St. John's NL!

Job Duties

• Provide supervision and direction to the Ground and Commissary Operation.
• Conduct initial and recurrent training for Ground and Commissary staff.
• Ensure that all staff members receive proper training on job duties, corporate policies, and applicable regulations.
• Provide coaching/mentoring and conduct probationary and performance evaluations.
• Liaise with external agencies for ground operation.
• Assisting in resolving operational disruptions.
• Complete required inspections at various bases.
• Plan and adjust work schedules and assign duties to meet customer demands and operational requirements.
• Ensure sufficient staffing levels for efficient and effective operations.
• Manage the Commissary team and co-ordinate activities with other stations.
• Assist with vendor billing, help coordinate equipment swaps and follow flight schedule modifications.
• Other duties assigned.

Qualifications

• Minimum of 3 years' Supervisory experience.
• Strong oral and written communication skills.
• Ability to work independently and as part of a team.
• Strong understanding and experience using Microsoft Word, Excel and Outlook.
• Embrace personal accountability and responsibility.
• Must possess strong organizational and decision-making skills.
• Ability to manage multiple tasks while prioritizing and managing tight deadlines.
• Ability to mentor co-workers and provide guidance in a supervisory role.
• Must be able to obtain and maintain Transport Canada Security Clearance.

What we offer:

• Personal travel privileges with PAL and interline agreements with other airlines
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Defined Contribution Pension Plan
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

Applications will be reviewed on an on-going basis.

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines