Switchboard Operator I
NL Health Services - 1,000 Jobs
Happy Valley-Goose Bay, NL
Job Details:
Location: LHC - Goose Bay - Labrador Health Centre
Switchboard Operator I
Labrador Grenfell Zone - LHC COMMUNICATIONS
Temporary Full-time
NAPE HS
56755RP1
Hours: 75 hours bi-weekly (12 hours; Days, Evenings, Nights, Weekends)
Salary: CG-19 (CAD20.86 - CAD22.51 per hour) plus applicable Labrador Allowance
Competition Number: VAC0019615
Posted Date: 2026-01-05
Closing Date: 2026-01-11
The primary purpose of this position is to provide Switchboard Operator services to the Labrador Health Centre. The successful applicant will work under the supervision of the Team Leader of Health Information Management and report to the Manager of Health Information Management.
Qualifications:
? Graduation from high school or equivalent;
? Successful completion of a one-year Office Administration Certificate from a recognized post-secondary institution;
? Successful completion of a Medical Terminology Course, or willingness to complete within a time frame deemed to be acceptable to the employer;
? Effective communication skills in dealing with clients, staff and the general public;
? Ability to communicate in English. Bilingual in French would be an asset;
? Ability to speak clearly in order to be easily understood on the telephone and public address system;
? Knowledge of Labrador-Grenfell Health?s organizational structure would be an asset;
? Experience in switchboard operations is an asset;
? The successful applicant will be required to submit a satisfactory certificate of conduct.
Duties: (Included but not limited to)
? Answers incoming, internal and emergency calls in an efficient manner;
? Monitors calls and transfers calls to the proper destination;
? Utilizes the public address system for the purpose of staff paging and announcements;
? Monitors various alarm systems;
? Performs routine and emergency procedures as required;
? Completes related clerical functions as required.
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