Administrative Officer IA - Competition Number: 2025/26-044-200564T

About NLHC

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well-being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much-needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

About the Department/Region

Context:

The Community Partnerships and Homelessness Department provides research and analysis of best practices in social and transitional housing, homelessness prevention; and supports the development of the Provincial Housing & Homelessness Plan. The Department supports the CEO and the Minister Responsible for Housing through the development of position papers and briefing materials to support engagement and partnership across the housing continuum. The Department also provides oversight of the corporation's eviction prevention framework, tenant and community relations program as well as the delivery of the provincial supportive living program, emergency accommodations (including shelters), as well as transition houses.

Position Details

Competition Number:2025/26-044-200564T

Employment Type: 1 Temporary Position

Department/Region: Community Partnerships and Homelessness

Location: Head Office, St. John's

Competition Status: External

Closing Date: December 8, 2025

Salary Scale: $48,994 to $54,236 per annum ($26.92 to $29.80 CG-28), 35- hour work week.

Duties: Co-ordinates, supports and monitors the delivery of various programs including Emergency Shelter Program, Supportive Living Program, Transition House Program and Tenant Relations, as well as other programs that may be determined at a later date, through the administration of financial and non-financial duties. Maintains effective communication with project stakeholders, government departments, and local homelessness organizations to provide program specific advice on policies and procedures, as well as project specific information including budgets, quarterly reports and service agreements. The Incumbent creates, distributes and oversees service agreements and reporting templates such as budget position statements and program monitoring reports. Prepares payments using Content Manager, Program Delivery System (PDS) and Total as appropriate and recommends on release of funding. Monitors budgets and timelines to ensure compliance with program guidelines. Analyzes financial statements, project costs and expenditure records including but not limited to emergency shelter service authorizations, transportation and food vouchers, accommodations and invoicing. Flags program/project variances for review by management. Maintains files and financial record keeping systems including roll calls and consent forms. Provides input into the development and implementation of policies. Prepares program related correspondence, reports, budget information and contract payments via internal business application software. Performs other related duties as required.

Screening Criteria

Completion of a two-year Diploma program in Business or Office Administration (equivalences may be considered)

Experience in administrative practices

Experience in a client service environment

Experience in the program delivery (asset)

Assessment Criteria

Knowledge of office administration practices

Proficiency with business application software (Microsoft Word, Excel, Outlook) and office procedures

Knowledge of relevant programs

Organizational skills

Ability to effectively exchange information

Ability to work independently

Ability to manage time and tasks

Client service orientation

Conditions of Employment

Conditions of Offer:

1. Acceptable Certificate of Conduct

Applicant Information

This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.

Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.

Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.

Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724-3002.

Preference will be given to applicants who are legally entitled to work in Canada.

Applications should be received prior to midnight Newfoundland Standard time on the closing day.

The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.

The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.

All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.

This competition may be used to fill future similar vacancies with NL Housing.

Only successful applicants will be contacted for an interview.

Please note that applications will not be accepted in-person, by fax, email or mail at this time.