Organizational Performance Consultant – Quality

DEPARTMENT: Quality

BARGAINING UNIT: Management and Non-Bargaining

JOB TYPE: Permanent full-time

SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: Bilingual essential

NOTE: Applicants must attach a resume to their application.

JOB SUMMARY:

The successful candidate will act under the functional responsibility of the Manager of the Integrated Quality Management Office (daily supervision, organization of work, achievement of operational objectives, etc.) and under the administrative/hierarchical responsibility of the Assistant Director of Integrated Quality Management (attendance management, performance evaluation, etc.). The successful candidate will contribute to the sector's success primarily through consulting and leadership in integrated quality management, innovative solution development, and change management for learning client programs and other cross-functional sectors. They will coordinate the Network's accreditation activities and collaborate with teams to meet standards and required organizational practices. They will ensure that quality improvement initiatives are efficient and aligned with the Network's expectations and priorities. They will manage work teams as required by their respective projects. They will also be responsible for validating and analyzing data from various sources (e.g., health records, satisfaction surveys, incident reports, accreditation reports, etc.), with the aim of understanding trends and communicating them through presentations and reports to support the organization in its delivery of care, and to improve the quality and safety of care and the experience of patients and families.

REQUIREMENTS:

• Undergraduate Degree in Applied science or any other combination of relevant training and experience deemed equivalent;
• Graduate degree in a related field considered an asset;
• Lean Six Sigma Black Belt certification or obtain it according within set timeframe;
• Minimum of five years of experience in process improvement and/or project management, change management or quality improvement;
• Experience in the field of health and / or management considered an asset;
• Knowledge of the Agile approach considered an asset;
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Teams) and knowledge of other software programs currently used within the Network;
• Ability to advance several major projects simultaneously;
• Excellent communication, interpersonal, and coaching skills
• Sound judgment, accompanied by strong listening, analytical, and problem-solving skills, as well as the ability to summarize;
• Team-oriented with a focus on meeting the needs of clients, partners and team members;
• Ability to motivate and engage people and to act as a change agent;
• Drive and creative reasoning in the performance of duties;
• Ability to work independently and as part of a team;
• Physical ability to perform assigned work;
• Ability to travel within the Network's territory and the province;
• Good work history (performance and attendance);
• Adherence to professional ethics principles, the Network's management philosophy and organizational values;
• Adherence to Vitalité Health Network's confidentiality rules.

• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.