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Service Advisor

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Job Details:

In-person
Full-time
Experienced

At Steele Auto Group, work is more than a job. It's a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you: your passion, your purpose, your potential!

Where Service Meets Excellence: Join Steele Chevrolet as a Service Advisor

At Steele Chevrolet, every client interaction reflects our commitment to quality, trust, and a customer-first approach. As a Service Advisor, you'll be the friendly face and trusted guide for our clients, ensuring their Steele Chevrolet experience is smooth, efficient, and worry-free. With your expertise and attention to detail, you'll navigate customers through their service needs, ensuring their expectations are not only met but exceeded.

This isn't just a service role, it's an opportunity to own the customer experience from start to finish. If you're passionate about building relationships, clear communication, and delivering a top-tier service experience, we invite you to join a team that values both its clients and its people.

Hourly Wage Range: $19.65 - $23.00 +Bonus

Here's what you can count on from Steele Auto Group:

At Steele Auto Group, you're not just joining a company—you're joining a community. We're all about:

  • Work Boot Reimbursement – Receive up to $350 in reimbursement immediately—no waiting required!
  • 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
  • Flexible Health & Dental Plans – Offering six cost-shared health and dental options, with biweekly rates that match your needs, providing affordable coverage for you and the people who matter most.
  • Mental Health & Wellness Support – 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).
  • Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
  • Access to Steele University - you'll get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

What your day looks like:

  • Welcoming clients with professionalism and listening closely to understand their vehicle concerns.
  • Accurately confirming service coverage or warranties and clearly communicating next steps.
  • Preparing precise estimates for labour, parts and materials.
  • Creating detailed repair orders that reflect both client input and technician diagnostics.
  • Keeping clients informed with transparent updates, realistic timelines and thoughtful follow-up.
  • Maintaining accurate service records and staying aligned with our service standards.
  • Proactively identifying ways to enhance the client experience through every interaction.

What you bring to the team:

  • Experience in a dealership is great, if not, don't worry just bring your positive attitude!
  • A hands-on, problem-solving attitude, ready to jump in, tackle challenges, and keep things moving
  • Excellent communication and interpersonal skills.
  • A professional, composed and collaborative mindset.
  • Strong organizational skills and the ability to manage multiple priorities.
  • A valid driver's license with a clean driving abstract.

Why You'll Love Steele Auto Group:

Steele Auto Group is more than just a workplace; it's a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.

Based in Dartmouth, Nova Scotia

Learn more about us at www.steeleauto.com

Step into a role where excellence is the standard. Apply today and be part of something extraordinary.

How to Apply? its as easy as 1, 2, 3:

  1. Click the link to apply, Steele Auto Group Careers
  2. Sign in (top right corner) and create your profile,
  3. Upload your resume

In 2 minutes the Steele Auto Group career world is right at your fingertips!

We can't wait to meet YOU!

Competition Number: SERVI007227
Company Website: https://www.steeleauto.com/
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About Steele Auto Group

About Steele Auto Group

THE STEELE AUTO STORY

Our first dealership - Steele Chrysler, formerly known as Collins Chrysler, has grown to be one of Atlantic Canada's leading Chrysler dealers. Steele Volkswagen was added in February 1998, and Volvo of Halifax and Steele Jaguar were added to the Steele Auto Group in August 1999. A new state-of-the-art facility was constructed for Steele Volkswagen, and officially opened in June 1999.

The following year brought further growth with the addition of Steele Hyundai and Land Rover of Halifax in 2000. The Steele Clearance Centre was also established that year - home to the region's largest and best selection of pre-owned vehicles.

Over the next two years, the Ford and Mazda brands were added to the Group - Wood Motors Ford in February 2001, Steele Mazda in July 2002, and Taylor Ford Lincoln in December 2002. Wood Motors and Taylor Ford Lincoln were merged in January 2004 to become Steele Ford Lincoln, the largest Ford dealer in HRM. Extensive renovations on both the Ford and Mazda facilities were completed to provide improved service and selection for you. Porsche of Halifax was established in late 2005, and a new state-of-the-art facility was constructed for Steele Hyundai. Also in 2005, four of our Body Shop operations were consolidated into two large stand-alone units known as the Steele Collision Centers, Halifax and Dartmouth.

Dexter's Subaru and Dexter's Audi, both in Halifax, and Steele Subaru Dartmouth were acquired in July 2007. In 2010 we added Halifax Chrysler in Bayer's Lake Halifax. And on May 2nd, 2011 we were proud to welcome MacPhee Chevrolet (now known as Steele Chevrolet) into our group bringing the total up to 15 dealerships.

On April 1st, 2014 we've further added to our group with the acquisition of City Chrylser located in Cornerbrook Newfoundland.

In the spring of 2015 we purchased the OLeary Auto Group comprised of Oleary Buick GMC and Fredericton Hyundai both in Fredericton New Brunswick. Soon after came Fairway Honda in Corner Brook Newfoundland rounding our Newfoundland footprint to 2 dealers. Adding to the acquisition sprint, Subaru of Moncton in New Brunswick came on board as our first dealership in Moncton.

And in the early part of 2017 we welcomed to the group both Carroll GM (rebranded as South Shore Chevrolet) in Hebbville and Bridgewater Honda also in Hebbville.

In January 2019, we were proud to welcome the Penney Group of dealerships! City Honda, Gander Kia, Gander Hyundai, Gander Toyota, Simmons Honda, Penney Hyundai, Mercedes-Benz St. John's and Steele Mazda St. John's (formerly Penney Mazda).

Shortly thereafter we were thrilled to bring on board Tristar Mercedes in Moncton New Brunswick and Tristar Mercedes located in Saint John New Brunswick.

During this year we were also proud to welcome Steele Valley Chevrolet (formerly Cornwallis Chevrolet) to our group, located in New Minas, Nova Scotia.

May 2019, we have welcomed Anchor Toyota in Stellarton Nova Scotia, Discover Kia, Experience Hyundai and Subaru of Charlottetown located on Prince Edward Island.

In February 2020, we were thrilled to welcome Luling Chevrolet Buick GMC located in Luling Texas to the Steele Auto Group. Our first dealer located in the United States. We continued our US expansion with our next purchases being Steele Chrylser Lockhart and Steele Chrysler Gonzales, Texas.

Then to cap off 2020, in November we were excited to announce we acquired two more Mazda dealerships. County Mazda in New Glasgow, Nova Scotia and Atlantic Mazda in Moncton New Brunswick.

To jumpstart what promises to be an exciting year, February 2021 we brought on Royal Garage in St. John's Newfoundland and Royal Garage in Clarenville. Now knowns as Steele St. John's Chrysler and Steele Clarenville Chrysler.

As of March 2021 we welcomed 3 more locations; Fundy Honda, Saint John Nissan and Brett GM (now Steele Chevrolet Cadillac GMC Buick), all in Saint John, New Brunswick.

Steele Auto Group is committed to providing the Best Customer Buying Experience and to
solidify ourselves as the "Destination of Choice for Everything Auto" for employees and customers alike.

As the largest automotive group in Atlantic Canada, our growth is your opportunity.

Why Steele Auto?

Full benefits package including virtual healthcare and mental health/wellness support programs

Company match RRSP program

Employee and Family Assistance Program

Opportunities for career growth & development

Competitive wages

A safe, professional and dynamic work environment

Our Core Values are aligned with how we conduct business and how we cultivate success.

Our Values

Our People: We provide a healthy, safe environment, that celebrates equity, diversity and inclusion. Our people come first. We support the ongoing development and growth of our employees to build lasting relationships.

Integrity: We believe in doing the right thing, with integrity and transparency. We are committed to excellence and delivering the best experience for customers and employees.

Innovation: Our continuous innovation will deliver the ultimate personal customer buying experience. We are committed to being industry leaders as a dynamic organization working to bring new, innovative solutions to serve the evolving needs of our customers.

Community: Our passion for our business extends into the communities where we live and work. We believe in supporting sustainability and investing in community focused organizations with a focus on family. Our three pillars of community sponsorship focus are mental health, sick kids, and families in crisis.

Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Diversity fuels our desire to be your trusted destination for everything auto. Our commitment to inclusion drives us forward every day. If selected for an interview, please advise us of any accommodations you may require throughout the recruitment process. To learn more about our company, culture and opportunities, please visit www.steeleauto.com