Security Team Lead - Cambridge Memorial Hospital

Position: Security Team lead
Site: Cambridge Memorial Hospital, 700 Coronation Blvd, Cambridge, ON N1R 3G2
Hours: Rotating Continental (0600-1800/1800-0600 hrs.)
Pay Rate: $26.58/hr.

Averaging Agreement: Overtime is Averaging Agreement after 88 hours
Posting Date: Nov 10, 2025
Internal Closing Date: Nov 14, 2025
External Closing Dare: Nov 14, 2025

Job Description:
In addition to Security Guard duties, Team Leads are responsible for:

• Ensuring all guards are signed in, briefed, and stationed appropriately.
• Liaising with Charge Nurses, Site/Mobile Supervisors, and Field Managers.
• Conducting investigations, incident reporting, and documentation.
• Identifying and reporting site deficiencies.
• Ensuring Health & Safety compliance.
• Providing leadership, coaching, and training to staff.
• Motivating team members and submitting commendations.
• Enforcing standing orders and daily operational procedures.
• Ensuring adherence to Paladin and site-specific policies.
• Verifying completion of mandatory training.
• Coaching staff and submitting documentation to head office.
• Auditing security equipment and investigating complaints.
• Performing proactive/reactive patrols.
• Communicating concerns to the Client Service Manager.
• Supporting hospital parking operations:
• • Assisting with parking machines, online portals, and lost/replacement cards.
  • Issuing parking passes and monitoring contractor lot access.
  • Refilling ticket/receipt paper and sharing vendor contact info.
• Other duties as assigned.

Requirements:

• Minimum two (2) years of hospital security experience required
• Minimum one (1) year of supervisory / team lead experience is an asset
• Previous experience at this site is mandatory
• Preferred post-secondary education in a Law Enforcement/Security program
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• A Valid Ontario Security Guard License
• Valid First Aid and CPR Level C Certification
• Proof of double Covid Vaccination
• Immunization Record (Measles, Mumps, Rubella, Varicella, and 2-Step TB Skin Tests)
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position
• Legally authorized to work in Canada

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability.

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks