Product Manager, Direct Investing Journey Insights

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview
A division within TD Wealth, TD Direct Investing is Canada's pioneer in online brokerage, its largest, and in 2025, named its best by the Globe and Mail. With 7 trading platforms, we cater to all level of investors; from beginners looking to start with intuitive, easy-to-use experiences, to sophisticated traders looking for advanced features and products.

Job Description Summary:

The Product Manager, Direct Investing Journey Insights, serves all Product Group Owners across TD Easy Trade, TD Direct Investing, and TD Active Trader by turning data and analytics into compelling narratives, influencing decisions to improve customer experience.

They lead the discussion of overall Journey Objectives and Key Results (OKRs), analyze performance to provide product recommendations, and participate as a subject matter expert in agile ceremonies.

They also partner with Product Owners to support key growth initiatives with deep-dive analyses, focusing on the adoption of digital features.

They integrate all the analytical needs of the Journey and own the long-term Data Roadmap – acting as the one point of contact for the entire DI Journey with all of TD Enterprise data teams and related IT services (integrating both existing and new data technologies).

Accountabilities

Measurement and Performance Tracking:
• Target Setting & Reporting: Define, socialize, and set targets for the Objectives and Key Results (OKRs) for DI Journey, providing regular, transparent performance updates to senior leadership and product stakeholders.
• Standardized Reporting: Develop standardized dashboards and reporting mechanisms to ensure data integrity and provide a single source of truth for ongoing performance reporting.

Impact and Prioritization:
• Prioritization Support: Lead the development of business cases and key result impact assessments to estimate the implications of new product features and initiatives, informing the prioritization of the roadmap.
• Post Implementation Reporting: Build robust reporting to measure feature impact, identify pain points and lead iteration strategy.

Strategic Research and Insights:
• Deep Research: Proactively conduct deep-dive analyses into client behavior, platform usage, and competitors to identify opportunities, pain points and underlying drivers of business performance.
• Cross-Functional Partnership: Collaborate closely with data science teams, business insight teams, and other data partners across the enterprise to execute complex research projects that require specialized data models, software, or methodologies.
• Research Synthesis: Analyze and synthesize findings from internal or external research, competitive intelligence reports, and industry trends, translating these findings into actionable recommendations for the Journey strategy.

New Data Technology Adoption:
• Champion the use of new data technologies and techniques by researching industry best practices and partnering with enterprise experts.

Job Requirements
• Related undergraduate degree (e.g.: finance, economics, mathematics, data, business, technology)
• 7+ years experience in related field (e.g. wealth, banking) of which at least 3 years were working?with digital platforms and technology teams as a digital Product Manager/Owner or Agile related delivery experience
• High cognitive skills, superior analytical mindset
• Excellent Excel and data visualization skills; experience building business intelligence and using data visualization tools (e.g Power BI)
• Proven ability to present insights and influence decisions at the executive and senior leadership level
• Skilled in conducting and applying external market research
• Experience with Adobe Analytics is an asset
• Background in self-directed investing is a strong advantage

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):