Word Processing Equipment Operator I

Zone: Eastern Urban Zone
Location: Mount Pearl Square
(A combination of office and work from home may be considered)
Word Processing Equipment Operator I
Human Resources - Recruitment
Permanent Full-Time
Management Support
00724POS

Hours: 75 biweekly (8 hour days)

Salary: CG-22 (CAD22.05 - CAD24.19 per hour)

Competition Number: VAC0017789

Posted Date: 2025-10-24

Closing Date: 2025-10-31

Job Summary
The Human Resources Department is searching for a highly professional individual to serve as the first point of contact for staff, the general public and candidates. Your position would receive and welcome visitors and calls, offer direction and assistance, screen and redirect telephone calls, identify problems and attempt to resolve complaints by providing information, or making appropriate referrals. You will also support the collection, sorting and distribution of mail and courier services. Also, your role will involve contacting candidates for interviews, assisting with employment tests, and drafting form letters which involves processing/distributing confidential documents. You will also be involved in a variety of processes related to printing, assembling, sorting, scanning and filing of documents, as well as keying these into HRIS/Service Now/Footprints electronic systems and running various related reports from these systems.

Job Demands
By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
Occasionally required to lift or move objects up to 10 lbs., boxes, files, equipment.
Regularly required to sit performing work on a computer.
Occasionally required to bend, stretch, reach, stand and walk within the office or clinic environment.
Regularly required to perform fine finger/precision work while sitting and using a computer mouse to send and respond to emails or work on documents.
Visual concentration is required while transcribing, entering or formatting text/data.
Auditory concentration is regularly required when performing reception duties or answering the telephone. May experience frequent interruptions from public/clients.
Exact results and precision is constantly required when entering data/text, maintaining files and completing statistical reports.
Occasionally experiences time pressures/deadlines.

Job Qualifications
Education
Successful completion of a one-year Office Administration program from an approved/recognized college is required.*

Experience
Considerable administrative experience, preferably in Human Resources, and demonstrated experience in customer service.
Demonstrated experience in MS Office is required.

Competencies
Demonstrated attention to detail, superior organizational skills, the ability to prioritize, excellent customer service skills.
Knowledge of collective agreement administration and compensation and benefits would be an asset.
Demonstrated exceptional problem solving, interpersonal/communication and organizational skills.
Ability to multi-task, meet strict timelines, and deal with competing demands.
Demonstrated proficiency in Microsoft Office, Excel, PowerPoint and Outlook is required.
An Excel, and PowerPoint test may be administered by the Department of Human Resources. Scores of 60% are required.

Other
A satisfactory record of work performance and attendance is required.

*Proof of a current office administration program is required. To be considered current, it must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.

Please note: In accordance with Human Resources Policy HRM/MS-30, Appointments and Staff Changes, similar vacancies within 6 months may be filled from this posting.