Dealer Services Manager - Commercial Auto Finance

Job Description

What is the opportunity?

The Dealer Services Manager supports the commercial automotive finance business by managing an assigned portfolio of clients ensuring (i) credit facilities are in compliance with agreements and policies; (ii) bank systems reflect the terms as authorized; (iii) prompt response to requests from internal/external clients; (iv) identification of deteriorating risk situations and recommended course of action, and (v) syndication requirements are properly managed and documented.

What will you do?

• Develop and manage internal and external relationships with clients, business unit contacts and partners as they relate to commercial automotive portfolios.

• Daily credit line excess and exception management. Complete credit requests for any temporary/permanent increases and obtain risk approval.

• Covenant / reporting breach monitoring. Tracking and follow up for receipt of all compliance reporting from clients. Work together with partners to resolve any issues.

• Documentation and security management. Prepare legal agreements and security packages. Engage external counsel if required. Contact clients and partners to resolve out of order situations.

• Manage wholesale on-boarding and payout requests with other Financial Institutions.

• Portfolio reporting. Prepare monthly portfolio view of financial and operational trends by client, region and OEM. Confirm assigned portfolio is in compliance with approved terms.

What do you need to succeed?

Must have:

• Post secondary degree / diploma.

• Analytical and detail oriented with strong problem solving skills.

• Strong negotiation skills to create win-win scenarios.

• Excellent written and communications abilities, strong PC skills and an ability to prioritize work and manage competing demands.

Nice to have:

• Financial analysis skills and risk analysis aptitude for identifying inconsistencies and exposure.

• Automotive wholesale floorplan experience.

• Knowledge of automotive dealership / leasing company operations.

• Bilingual (English/French)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Automobile Financing

Additional Job Details

Address:

WATERPARK PLACE, 20 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-08

Application Deadline:

2025-10-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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