Human Resources and Office Manager

Position Title: Human Resources (HR) and Office Manager
Reports To: Executive Director / Owner
Location: St. John's, NL
Employment Type: Full-Time, In-Person with the possibility of occasional remote work
Salary: Competitive salary based on experience

Our Client is looking for a Human Resources (HR) and Office Manager to join their team!

Position Summary:

The HR and Office Manager oversees all aspects of human resource management, and administrative operations. This dual-function leadership role ensures a high-functioning workplace, strong employee relations, and support for the agency's mission and values. With responsibility for supporting a unionized workforce of more than 200 employees, the HR and Office Manager will play a key role in employee relations and administration of the collective agreement.

Key Responsibilities:

• Oversee end-to-end HR functions, including recruitment, onboarding, employee relations, training coordination, and performance management.
• Maintain confidential employee records, ensuring compliance with NL labour laws, privacy policies, and accreditation standards.
• Coordinate employee orientation, benefits administration, policies and procedures, and vacation/leave tracking.
• Ensure HR and operational readiness for audits, inspections, and licensing reviews.
• Respond to and resolve employee issues, grievances, and disciplinary matters professionally.
• Assist in the development and enforcement of workplace health & safety and employee wellness programs.
• Oversee the implementation of AlayaCare, including scheduling, payroll and reporting functions
• Other duties as assigned

Qualifications:

• Degree or Diploma in Human Resource Management, Business Administration, or a related field, or a combination of related education and experience.
• Minimum 3-5 years of progressive HR or office leadership experience, preferably in healthcare or a unionized environment
• Mandatory experience working with unionized employees, including grievance handling and labour relations
• Experience working with electronic systems/software for scheduling, payroll, and/or reporting; direct experience with AlayaCare considered a strong asset
• Knowledge of Newfoundland & Labrador employment standards and privacy legislation.
• Experience in homecare accreditation would be considered an asset.
• Proven ability to manage and direct office staff in a team environment
• Strong multitasking, conflict resolution, and organizational skills.
• Proficient in Microsoft Office Suite and HRIS/payroll systems.
• Exceptional written and verbal communication.

The above is intended as a summary of the key requirements for the position and is not intended to be complete list of all duties and responsibilities.

It is the objective of Puglisevich, and its clients to ensure employment equity within the workplace. We encourage applications from Indigenous peoples, visible minorities, women, and persons with disabilities having the capability, qualifications and experience to make application for this position. Qualified residents in Newfoundland will be given first consideration in the staffing of these positions.