About NLHC

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well-being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much-needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

About the Department/Region

The Western Region maintains and supports approximately 1,100 NL Housing rental properties on the west coast of Newfoundland through offices in Corner Brook and Stephenville. The region provides a wide range of services, including receiving and processing rental applications; administering rental accounts and lease compliance provisions; providing various client services and tenant relations including eviction prevention, and monitoring, facilitating and administering property maintenance. A variety of programs designed to support low to moderate income households and homeowners are also delivered. Regional staff members are involved in the delivery of the Provincial Home Repair, Home Modification, Home Energy Savings, Partner Managed Housing, and Rent Supplement Programs.

Position Details

Competition Number: 2025/26-014-850678P

Employment Type: 1 Temporary position (March 31, 2026)

Department/Region: Western Region

Location: Corner Brook

Posting Status: External

Closing Date: August 26, 2025

Salary Scale: $48,994 to $54,236 per annum ($26.92 to $29.80 CG-28), 35-hour work week

Duties: The incumbent co-ordinates the delivery of Provincial Home Repair (PHRP), Home Modification (HMP) and Home Energy Savings (HESP) programs, as well as other programs that may be determined at a later date in the Western Region. This work includes processing applications, assessing financial eligibility (through the review of credit reports and related documents), and ensuring conformance with applicable program guidelines. The incumbent provides general information, guidance, support and advice regarding policies and processes for the delivery of these programs. This involves meeting with program area stakeholders and departmental staff to provide program specific advice on policies and procedures, liaising with government agencies to set up payments of loans, and flagging program variances for review by management. The incumbent recommends on release of funding and monitors timelines to ensure compliance with program guidelines and communicates with supervisors and applicants to ensure efficient delivery of programs. This position provides input into the development and implementation of policies by participating in user groups. The incumbent prepares program related correspondence and manages files (including reviewing completed files for missing information), maintains files and inputs client information into computerized Program Delivery System (PDS), and provides program related administrative support. Other administrative duties may be required.

Screening Criteria

Completion of a two-year Diploma program in Business or Office Administration (equivalences may be considered)

Experience in administrative practices

Experience in a client service environment

Experience in the program delivery (asset)

Assessment Criteria

Knowledge of office administration practices

Proficiency with business application software (Microsoft Word, Excel, Outlook) and office procedures

Knowledge of relevant programs (Asset)

Organizational skills

Ability to effectively exchange information

Ability to work independently

Ability to manage time and tasks

Client service orientation

Professionalism

Conditions of Employment

Conditions of Offer:

Acceptable Certificate of Conduct

Applicant Information

This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.

Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.

Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.

Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724-3002.

Preference will be given to applicants who are legally entitled to work in Canada.

Applications should be received prior to midnight Newfoundland Standard time on the closing day.

The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.

The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.

All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.

This competition may be used to fill future similar vacancies with NL Housing.

Only successful applicants will be contacted for an interview.