Service & Parts Coordinator

Posted today
Job Details:
In-person
Full-time
Experienced
Benefits:
Life Insurance

The Opportunity

Lounsbury Heavy-Duty Truck Centre in Moncton is looking for a Service and Parts Coordinator.

This is a full-time position, Monday to Friday from 8am to 5pm, and a rotational Saturday. Some evenings may be required.

**We will offer a $800 signing bonus to the eligible candidate.**

Why Work with Us?

Lounsbury Heavy-Duty Truck Centre is committed to investing in our employees through training programs and a great work environment, plus:

  • Competitive Wages
  • Group Benefits Plan, including health, dental, vision, and life insurance, that begins on your first day
  • Pension Plan
  • Great work culture
  • Employee discounts on cars and furniture
Responsibilities
  • Oversee workflow in the Parts and Service Department, ensuring a customer-focused approach for the ultimate service experience.
  • Follow the entire service process, including greeting customers, creating repair orders, checking warranty, recalls, and campaigns, and performing technical follow-up with engineers.
  • Schedule appointments, order parts through the Parts Department, and ensure a smooth workflow.
  • Ensure accurate and detailed information is gathered and relayed to the shop/technician.
  • Work with the Parts Department to ensure that the necessary parts are available for scheduled jobs and follow up on any parts that are on order.
  • Recommend customers the appropriate maintenance requirements.
  • Create estimates when required.
Qualifications
  • High school diploma or equivalent
  • Must have a valid driver's license and a clean driver's abstract
  • Must be computer literate and able to use multiple platforms
  • Experience in the truck, rental, or automotive industry is an asset
  • Strong attention to detail
  • Strong interpersonal, customer service, and troubleshooting skills
  • Team player with a sense of urgency and ability to multitask
  • Good work ethic and detail-oriented
Competition Number: 3466410

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About Lounsbury Heavy-Duty Truck Limited

About Lounsbury Heavy-Duty Truck Limited

The Lounsbury Group has successful retail operations in New Brunswick, covering the entire province from north to south. Lounsbury's greatest accomplishment is the ability to have grown our business in a diverse environment of bilingual communities. Lounsbury Group employs over 400 employees in its automotive dealerships, heavy-duty truck dealerships, brand name home furnishing stores, and our own independent leasing company. We are a company which has rejuvenated itself continues to remain leaders in our respective businesses. Our network of operations covers the region and our corporate goodwill has enabled us to develop strong relationships in the communities we serve.

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