Location: Urgent Care East
Clerk Typist III
Primary Health Care - Urgent Care - East
Permanent Full-time
29108POS
Hours: 75 bi-weekly (8 & 12 hours; Rotating, Shift Work; Days, Evenings, Nights, Weekends)
Salary: CG-26 (CAD25.03 - CAD27.70 per hour)
Competition Number: VAC0013607
Posted Date: 2025-07-15
Closing Date: 2025-07-22
Job Summary
This position reports to the Regional Manager for Primary Health Care and is responsible for the overall administrative support to the Urgent Care Team in the provision of primary health care services, with potential support to alternate sites using a hub and spoke model. The Clerk Typist III is responsible for general clerical, secretarial and receptionist support to the management and staff of the Urgent Care Team. The position will involve a wide range of clerical and administrative tasks including but not limited to: maintenance and support of the Med Access electronic health record (EMR), client registration, appointment procurement and confirmation of appointment times with clients, distribution and filing of correspondence, filing of loose reports, copying of reports, record retrieval, release of information, processing of and sending referrals, coordinating meetings, taking and preparing minutes, and data entry. Other computer programs/systems utilized may include but are not limited to all Microsoft Office Applications, Client and Referral Management System (CRMS), Meditech, Provincial Client Registry/Unique Personal Identifier, Client Index Database, and Inter-site Transfer of Client Records Database. Other duties include answering phones; ordering, receiving and stocking supplies; and other related tasks. This position may also be responsible for payroll functions including payroll and mileage data entry, maintaining attendance and leave balance records as well as changes to schedules/records, printing of requests/changes, and contact with timekeepers.
Job Demands
By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
Regularly lifts objects weighing less than 5 lbs and occasionally up to 10 lbs.
Work provides the opportunity to occasionally stand and walk within the office environment and requires bending, stretching, etc., to retrieve and return files.
Constantly performs repetitive fine motor skills while sitting and using a computer and mouse for typing.
Regularly to constantly uses bilateral, repetitive fine finger/precision work (i.e. typing/ mousing) on the computer (seated at a workstation).
Job Qualifications
Successful completion of a two-year Office Administration program OR completion of a one-year Office Administration program from an approved/recognized college supplemented by two years' experience within the last four in a progressively responsible clerical role is required.
Demonstrated proficiency in Microsoft Office, Excel, Powerpoint and Outlook is required.
The use of a personal vehicle is a condition of employment.
A satisfactory record of work performance and attendance is required.
*The successful candidate must be willing to complete Electronic Medical Record (EMR) training upon commencing the position.
*Proof of a current office administration program and medical terminology is required. To be considered current, they must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.
** If medical terminology isn?t current, a medical terminology test may be administered by the Human Resources Client Services Department.