A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we're looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.

Epic Information Solutions is currently looking for new team members, the ICT Customer Support – Deployment Technician role is primarily responsible for deploying new workstations. This position is responsible for deployment, software installation and client data migration as well as various other tasks related to a large scale project. This position is full time, temporary.

• New workstation deployment - including software and hardware support, network connectivity issues, peripherals etc.
• Provide one-on-one end-user support and problem resolution - remotely and onsite
• Hardware repair
• Accurately log information and resolutions in Service Now
• Provide exceptional service to our clients

• Minimum of 1 years of industry experience
• Ability to quickly diagnose issues and determine best course of action for resolution
• Excellent written and oral communication skills
• Ability to work individually and as part of a team
• Exceptional customer service skills
• Valid Driver's License with access to own vehicle
• Ability to occasionally travel within Manitoba
• Ability to lift up to 50 lbs
• Overtime as required

• High school diploma or equivalent, with a technical college or university degree, or an acceptable combination of education and relevant experience
• CompTIA A+

#EPICjobs

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Temporary - Full time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 07/24/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Winnipeg

Bell, one of Canada's Top 100 Employers.