Site Description:
The Ambulatory Health Hub and Urgent Care Centre in St. John's, NL, is a new healthcare facility serving the province. It provides a wide range of services, including specialized treatments, urgent care, cancer care, mental health services, rehabilitation, and long-term care. The centre also focuses on research and innovation, staff well-being, and community engagement.
Position Details:
Position: Full-Time Security Officer
Site: Ambulatory Health Hub and Urgent Care Centre
Overtime: Overtime after 84 hours bi-weekly
Hours: 80-84 hours bi-weekly
Payrate: $19.00/hour
Posting Date: July 2nd, 2025
Internal Closing Date: July 21st, 2025
External Closing Date: July 21st, 2025

Schedule Example:

• Week 1 - Days - Mon-Tues, Fri-Sat
• Week 2 - Days - Sun, Wed-Thu
• Week 3 - Nights - Mon-Tues, Fri-Sat
• Week 4 - Nights - Sun, Wed-Thu
  

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards
  

Prerequisites:

• Clean letter of conduct and vulnerable sector check
• Valid First Aid & CPR - Level C (from a CSA-approved vendor)
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• Valid class 5 drivers license
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Free Uniforms
• Code of Conduct reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

"If you're excited about the opportunity to work with Paladin Security but don't meet every single qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another wi