The Opportunity

Company, Department: Nova Scotia Power, Customer Experience & Innovation

Location: Halifax, Nova Scotia

Closing Date: July 14, 2025

We're seeking a motivated Customer Data Associate to join our analytics team. This is an excellent opportunity for an early-career data professional to develop practical experience working with large datasets, data visualization tools and models within a utility environment. You'll play a key role in supporting our customer data infrastructure, analytical workflows, and data-driven decision-making while ensuring adherence to cybersecurity protocols. The position is a 12-month term.

Key elements of this role include:

• Data Request Fulfillment: Respond to internal data requests by querying and extracting customer data using Azure Data Explorer using Kusto Query Language.
• Dashboard Development: Build and maintain dashboards using tools such as Power BI in the Microsoft Fabric platform to support ongoing business insights and decision-making.
• Data Modeling & Analysis: Develop data models and perform exploratory analysis using Python, R, MATLAB, or another suitable programming environment.
• Segmentation Support: Contribute to the development, maintenance, and annual renewal of customer segmentation models and data regressions.
• Data Quality Assurance: Conduct validation checks and help ensure accuracy, completeness, and reliability of data used in analysis and reporting.
• Documentation & Collaboration: Document methodologies and processes clearly, and collaborate with other analysts, data engineers, and business stakeholders to refine requirements and outputs.

These skills will make you successful:

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below.

• Degree in a quantitative field such as Data Science, Statistics, Computer Science, Engineering, Economics, or a related discipline.
• Proficiency with data querying tools such as KQL and SQL is an asset.
• Experience with at least one analytical programming language (e.g. MATLAB, Python, R).
• Familiarity with data visualization platforms such as Power BI & Tableau.
• Familiarity with building data pipelines from ADX to Microsoft fabric.
• Strong analytical and problem-solving skills with an eye for detail.
• Effective verbal and written communication skills.
• Proficient in the Microsoft Office Applications (Excel, Word, PowerPoint)

We understand that experience comes in many forms, and we're dedicated to adding new perspectives to the team. So, if your experience is close to what we've listed above, please consider applying.

Learn more about our culture and values

At the Emera Group of Companies, you'll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by July 14, 2025 and let us know why this role is right for you.

The perks of joining our team? We offer:

• Flexibility: One flexible remote workday.
• Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
• Competitive Compensation: A comprehensive benefits plan and a Defined Contribution Pension Plan.

Diversity, Equity & Inclusion at Emera

As one of Atlantic Canada's largest publicly traded companies, we are ranked one of Canada's Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.