Title: Senior Coordinator, CHW Programs

Employee Working Location: In-person

Employment Status: Temporary Full-time (Six Months)

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

The Senior Coordinator, CHW Programs supports the delivery of the Transportation and Gathering Centre programs. The role actively contributes to identifying and implementing new or realigned initiatives by researching community vulnerabilities and service gaps. This role supports the evaluation of program delivery by recommending improvements and assisting in the development of program goals and objectives. Additionally, the role provides training, guidance, and recognition to volunteers, ensuring adherence to standards and policies.

In this role, you will:

• Assess client needs on eligibility to access the program(s) according to established policies and procedures.
• Onboarding new clients for program by reviewing program offerings, parameters, any associated costs, etc.
• Play an active role in researching, identifying, developing and implementing new or re-aligned services/initiatives.
• Liaise with community to determine vulnerability and gaps in program/services.
• Aligns program objectives into actionable implementation plans.
• Evaluates service delivery, present findings and recommendations for improvement.
• Assists in creating service/initiative goals and objectives.
• Provides on-site support to management of physical assets (premises, vehicles, security).
• Provides on-site management support of financial assets and activities (petty cash, cash receipting)
• Assists with preparing and monitoring program specific budgets, completes program statistical reports, assists with grand submissions, fee-for-service initiatives, and assists with preparing progress reports.

What we are looking for :

• minimum of 3 years of experience and a 1-2 year post-secondary certification/diploma in gerontology or social services, or less experience if combined with a 3-year college diploma or university degree.
• Experience and/or knowledge related to Indigenous communities is a strong asset.
• Ability to travel throughout the Moosonee community and must have a valid driver's license.
• Strong written and verbal communication in English is required; working knowledge of Cree is a strong asset.
• Experience working with volunteers is an asset.
• Ability to solve complex problems and adapt to changing circumstances in a fast-paced environment.
• Sound knowledge of various computer programs such as MS Office (Outlook, Word, Excel, PowerPoint).
• Experience with CIMS, RAI CHA assessments or other data management software is an asset.
• Strong communication, presentation, and customer service skills.

Working Conditions:

• This position is based out of the Moosonee office location that is clean and comfortable, although in a remote area.
• The incumbent must have the ability to travel throughout the Moosonee community and Northeast Region and must have access to reliable transportation.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

  Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.

• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).