Req Id: 424033

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You'll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

The Sr Manager of Anti-Fraud is charged with leading and managing the company's efforts to detect, prevent, and respond to various types of fraud, including mobile handset fraud, occupational fraud, and other fraudulent activities. This role involves developing and executing robust anti-fraud strategies, overseeing fraud investigations, and working cross-functionally with various departments to uphold the integrity and security of the company's operations. With a focus on innovation, collaboration, and team empowerment, this role is critical in safeguarding the organization while fostering a spirit of teamwork and ensuring a proactive, united approach to combating fraud.

• Develop and implement comprehensive anti-fraud strategies across business units to detect, prevent, and address fraud, including mobile handset and occupational fraud.
• Lead and support a team of fraud investigators and analysts, ensuring effective fraud detection and response through guidance, training, and collaboration.
• Oversee fraud investigations to ensure timely resolution and actionable outcomes.
• Work cross-functionally with departments such as Network and Corporate Security, Legal, Compliance, Retail, and Finance to establish fraud prevention controls and procedures.
• Use data analytics and AI to monitor fraud trends, identify vulnerabilities, and enhance prevention measures.
• Present reports on fraud incidents and trends to senior management, ensuring compliance with laws and standards.

• Bachelor's degree in a related field (e.g., criminal justice, finance, business administration), engineering or equivalent experience.
• Proficiency in using fraud detection tools and technologies, including data analytics and forensic software.
• Experience with AI or automation techniques.
• Strong background in Agile methodology
• A background on cyber security would be an advantage.
• Professional certification in fraud examination (e.g., Certified Fraud Examiner - CFE) is of value in this function.
• Experience in leveraging AI to create modeles that can detect & prevent Fraud
• Experience in fraud detection, investigation, and prevention, with a focus on mobile handset fraud and occupational fraud.
• Strong leadership and management skills, with experience leading a team of fraud investigators and analysts.
• Proven ability to operate with other business unit on the execution of corporate wide programs.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify fraud patterns and trends.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Knowledge of relevant laws, regulations, and industry standards related to fraud prevention and detection would also be desirable.
• Bilingualism in English and French.

• Analytical and Investigative Skills: Ability to identify anomalies, patterns, and trends that may indicate fraudulent activity. Investigative skills to dig deeper into suspicious transactions and uncover the mechanisms of complex fraud schemes.
• Technological Proficiency: Understanding of data analysis software, automation, AI, fraud detection systems, and cybersecurity measures. Familiarity with the use of AI in operations is beneficial.
• Leadership and Emotional Intelligence: Ability to shape and influence the company's anti-fraud culture, build confidence in the complaint, investigation, and resolution processes, and stay current on the latest developments to foster best practices.
• Communication Skills:?Strong written and verbal communication skills to effectively present reports and collaborate with various stakeholders.
• Problem-Solving Skills:?Ability to develop innovative solutions to complex fraud-related issues.
• Attention to Detail:?Keen eye for detail to ensure thorough and accurate investigations.
  Working Conditions
• This position may require occasional travel to attend industry conferences, training sessions, and meetings with external partners.
• May be required to work outside of regular business hours to respond to urgent fraud incidents.

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal || Canada : Ontario : Mississauga
Work Arrangement: Hybrid
Application Deadline: 07/10/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Candiac