Office of the Consumer Advocate for Insurance
Consumer Advocate for Insurance
Vacancy for appointment
Full time
Bathurst

The Office of the Consumer Advocate for Insurance has jurisdiction to examine the underwriting practices and guidelines of insurers, agencies, managing general agents, third party administrators and agents, and report the use of any prohibited underwriting practices to the Superintendent; to conduct investigations in relation to insurers, agencies, managing general agents, third party administrators and agents concerning the premiums charged for contracts of insurance and the availability of contracts of insurance; to respond to requests for information with respect to insurance; to develop and conduct educational programs and carry out insurance related tasks or investigations as directed by the Legislative Assembly.

Appointed under the authority of the Consumer Advocate for Insurance Act, the Advocate is an officer of the Legislative Assembly and is independent of the executive branch of government.

Essential Qualifications

• Bachelor's degree, preferably in the field of law. Consideration may be given to a degree in public administration, business or related discipline.
• Minimum of 10 years work experience in one or a combination of the following:
• Insurance industry experience
• Interpretation of legislation, regulation and policy
• Resolution of disputes of a sensitive and confidential nature using formal and informal conflict resolution approaches
• Conducting investigations within a regulatory or legal framework
• Senior management experience in a private or public sector organization, including managing financial and human resources.
• Fluently bilingual in French and English. Please state your language capability on your resume/application.
• Must be a Canadian citizen or a permanent resident.
• Successful completion of a Criminal Record Check.

Asset Qualifications

• A demonstrated interest in the fair and equitable exercise of government's administrative powers.
• Knowledge of the Act and mandate of the Office of the Consumer Advocate for Insurance.
• An understanding of the insurance industry.
• Successful candidates will possess the following behavioural competencies:
• Effective Interactive Communication
• Team Leadership
• Results Orientation

Technical Competencies: Successful candidates will possess the following technical competencies:

• Knowledge of applicable legislation.
• Knowledge of relevant laws, judicial process, procedures and legal precedents.
• Specialized subject matter expertise and knowledge related to the Insurance Industry.

Conditions / Compensation:

• Compensation and benefits comparable to Deputy Heads (Salary range -$168,740-$222,430) within the Government of New Brunswick
• Travel required
• Term: Seven years, non-renewable
• Office Location: Bathurst

To submit
Applicants should include details of their education, work experience, references, language proficiency, contact information (telephone and email), and any other relevant information demonstrating suitability. As part of your cover letter, please include a short paragraph (maximum 250 words) summarizing why you believe you would be a good candidate for this position.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your submission.

Expressions of interest that clearly demonstrate your qualifications may be submitted by e-mail, regular mail. Please ensure you have attached the necessary documents in Word or PDF format.

We thank all those who apply however only those selected for further consideration will be contacted.
Selection process
Candidates will be required to successfully complete a comprehensive assessment that will include testing, interview, and a presentation to a selection committee.

We are an Equal Opportunity Program contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.

E-mail address for submissions: [email protected]

Mail:
Legislative Assembly of New Brunswick
Attention: Human Resources
PO Box 6000, 706 Queen Street
Fredericton, NB E3B 5H1
Canada

Deadline for submission: July 25, 2025

Type of Appointment: Appointment by the Lieutenant-Governor in Council, on the recommendation of the Legislative Assembly.