Work Remotely Anywhere in the Province of New Brunswick (subject to our Remote Work Directive)

The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us.

WorkSafeNB is seeking to fill a Bilingual Support Clerk II position in our Health Services department.

Reporting to the Manager of Business Operations, you will be supporting the effective management of client claims through a range of administrative, financial, and client service tasks. Other tasks may include updating claim information in electronic systems, processing and authorizing payments within delegated authority, and preparing documentation for higher-level approval. The position involves coordinating services such as scheduling and travel, responding to client and stakeholder inquiries, and ensuring the accurate and timely routing of mail and files. The incumbent will provide client-centered service in alignment with the department's strategic goals.

Our Core Competencies:

• Accountability
• Collaboration
• Adaptability
• Client-Focused Service

If you possess the following qualifications, we encourage you to apply:

• One-year post-secondary diploma/certificate, as a minimal educational requirement.
• One year of relevant work experience.
• Strong ability to function within MS Office software, particularly MS Word and Excel.

An equivalent combination of greater education, combined with less work experience may be considered (e.g., a completed university degree with no work experience).

Written and spoken competence in English and French is required.

The pay scale ranges from $44,715.51 to $52,868.16. The successful candidate will begin at the first step within the pay band for the position.

Your primary workspace will be from your in-home office, with the occasional expectation of in person meetings, for that reason, working from outside the province of New Brunswick, or country, is not permissible.

WorkSafeNB offers a competitive annual salary with excellent benefits, including:

• Comprehensive benefits package (health, dental, life insurance and LTD insurance)
• Pension plan (New Brunswick Public Service Pension Plan)
• Competitive vacation and leave benefits
• Enhanced opportunities for professional development

If you are interested in employment with WorkSafeNB, please apply online at worksafenb.ca by July 11, 2025.

We thank all those who apply however only those selected for further consideration will be contacted.

For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca.

Privacy Statement:

In New Brunswick, the Right to Information and Protection of Privacy Act (RTIPPA) and the Personal Health Information Privacy and Access Act (PHIPAA) protect the privacy of your personal information. The RTIPPA applies to personal information gathered, used, disclosed and maintained by WorkSafeNB and identifies specific rights that you have with respect to your personal information including the right to access it. By submitting your application, you agree that the personal information you are providing in this application is disclosed for the purpose of WorkSafeNB assessing your candidature in the staffing process. You also agree that WorkSafeNB may use your personal information for statistical purposes.

WorkSafeNB has safeguards in place to protect the security of your personal information, including a combination of physical, technological, and administrative security measures appropriate to the sensitivity of the information. If you are the successful candidate, the personal information you have disclosed will form part of your personnel file and be retained in accordance with existing laws. If you are not the successful candidate, your personal information will be retained for three years.

If you have further questions about WorkSafeNB's administration of the RTIPPA and PHIPAA you can contact our privacy officer at 1 800 999-9775.