Service Advisor
At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you're a part of something bigger. We're proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.
Luxury Service Starts with you – Join Mercedes-Benz Moncton as a Service Advisor!
Proudly serving New Brunswick with automotive elegance since 2017, Mercedes-Benz Moncton offers the finest cars to those who seek sophistication in every detail. Originating from Germany, this well-known luxury brand is one of the oldest car companies and grew quickly to serve its high-quality vehicles worldwide. We believe every piece of the dealership plays a significant role in making sure each day runs as smooth as a Mercedes engine. Join the team as a Service Advisor today and build your career with class.
????Hourly Wage Range: $19.65 – $23.00 Plus Performance Bonus
????Location: 1200 Aviation Ave, Dieppe, NB E1A 9A3
????Hours of Operation: Monday to Friday 8AM-5PM
Key Responsibilities
- Provide a world-class customer experience, welcoming guests with professionalism and enthusiasm.
- Listen actively to customer concerns and handle each situation appropriately.
- Verify warranty and service coverage, ensuring customers understand their options clearly.
- Develop accurate service estimates, communicating costs for parts, labor, and materials.
- Prepare detailed repair orders - documenting vehicle symptoms, necessary services, and technician recommendations.
- Maintain strong customer relationships – keep the customer in the know every step of the way!
- Keep up with any manufacturer training on an as need basis.
What You Bring
- Previous Service Experience – A minimum of 1 year in a customer focused role required.
- Professional & Friendly Approach – A customer-first mindset with a warm and welcoming demeanor.
- Strong Communication Skills – You create trust and long-term relationships effortlessly.
- Detail-Oriented & Organized – You efficiently manage service details, schedules, and follow-ups.
- Valid Driver's License – With an acceptable driver's abstract.
Why You'll Love Steele Auto Group:
At Steele Auto Group, you're not just joining a company—you're joining a community. We're all about:
- A Fun & Supportive Team – Grow with a crew that backs you up every step of the way
- Flexible Health & Dental Plans – Six cost-shared options tailored to your needs.
- Career Growth – We promote from within and support your professional journey.
- Employee Discounts – On vehicle purchases, parts, and service.
- Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.
- A fun, fast-paced culture – No two days are the same.
- Making a difference – Through community partnerships and exciting campaigns.
Steele Auto Group is more than just a workplace—it's a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.
Apply now and start your career with Mercedes-Benz Moncton! ????
???? Learn more about us at www.steeleauto.com
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