Requisition ID: 228516
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The role:

The Manager, Governance & Control (G&C) contributes to the overall success of the Global Retail Credit Risk team by contributing to the development, implementation and maintenance of the Bank's retail risk governance and control processes and frameworks, and in alignment with regulatory requirements, organizational strategy, and risk management objectives.

This role is expected to have a high degree of analytical and technical knowledge and experience, combined with a strong understanding of retail and small business credit risk policies/processes/lifecycle. Experience and knowledge of the various adjudication and document retention platforms used in Canada & IB countries is an asset.

This role supports and works closely with the Senior Manager, Global Governance and Oversight, and interacts frequently with GRM team members, business lines across the Bank's footprint, technical teams, data analytics teams, systems, operations, Audit, Bank regulators, and any other stakeholders as deemed necessary.

What will you do?

The responsibilities will vary, and major accountabilities can evolve, depending on the Bank's and the Governance team's priorities. This role offers variety and exposure as the Governance team is collaborative and has a broad mandate. The Manger, G&C will need to regularly use their skills in written/oral communication, Excel, SharePoint, and Power BI. Due to engagement with our International Banking stakeholders, the Manager requires fluent Spanish.

• Support global retail risk governance activities, including monitoring, analysis, counseling and, challenging any breaches on policies and procedures
• Support the development, implementation, and maintenance of the Bank's retail risk governance framework, ensuring alignment with corporate strategy and regulatory standards
• Understand the applicable regulatory requirements to ensure controls are adequately updated to identify control gaps and non-compliance with regulatory requirements, best practices, and internal policies and procedures
• Identify and assess root causes of weak Governance controls and quantify their impact
• Formulate recommendations for policy or process enhancements and/or corrective actions, keeping in mind the Bank's customers, to address gaps against policy or user experience
• Participate in and lead various projects as they arise within Governance
• Change manage stakeholders by reinforcing new processes and procedures through training, quality assurance checks, and follow-ups
• Create, update, and ensure the quality of Power BI and Excel reports, Credit Risk Proposals, SharePoint content, and other Governance forms for compliance with policies and regulations
• Collaborate with analytics or technology teams to enhance automated processes, data accuracy and reporting requirements
• Champion a high-performance environment and contributes to an inclusive work environment
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
• Collaborate with stakeholders to identify and assess risks across all business units and functions
• Monitor key risk indicators (KRIs) and Early Warning Thresholds (EWT) and ensure timely reporting of deviations from established thresholds and limits, based on defined escalation metrics
• Ensure controls are regularly tested, updated, and remain robust against emerging risks
• Support risk governance forums by preparing materials and delivering insights for decision-making
• Foster awareness and accountability for risk management across all levels of the Bank's pertaining to risk controls
• Benchmark practices against industry standards and incorporate lessons learned into the risk management processes

What do you need to succeed?

• Professional fluency in both Spanish and English;

• A University degree in Business, Statistics or Auditing is required. A minimum of three or more years of progressive, relevant and practical experience with world class organizations, preferably with financial institutions, in credit / lending functions, and a proven track record of success in informed decision-making.

• Expert usage of Microsoft office tools, particularly Excel, Word, PowerPoint and Power BI;
• Knowledge of SharePoint functions and permission administration is an asset;
• High level of proficiency in critical thinking and problem solving;
• Lean Six Sigma knowledge is an asset;
• Basic understanding of the lending processes and the 5 C's of credit;
• A strong understanding of the Bank's delivery channels, centralized processing units and knowledge of various bank adjudication platforms
• The Manager must be extremely detail-oriented, considering both quantitative and qualitative review objectives;
• Strong communication skills both oral and written;
• Thorough understanding of the Bank's three lines of defense;
• Knowledge of regulatory requirements and the financial industry in Canada and other countries where Scotiabank operates;

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
• We provide you with the tools and technology needed to create meaningful customer experiences
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We hire you for your talent — not just a job — so you can grow with us. We'll equip you for success not only in your role, but also in your career as a whole
• Dress codes don't apply here: being comfortable does
• Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.