DEPARTMENT: Finance
BARGAINING UNIT: Management and Non-Bargaining
JOB TYPE: Permanent full-time
SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.
LANGUAGE REQUIREMENTS: Bilingual essential
NOTE : Applicants must attach a resume to their application.
JOB SUMMARY :
Reporting to the Regional Director of Financial Operations, the Skills Development Manager will play a key role in the transition from Kronos to UKG. They will be responsible for supporting departments and units across the organization in adopting and optimizing UKG's time management, planning, payroll, and human resources functionalities. The successful candidate will act as a liaison between staff, management, and the project team, ensuring that business processes are clearly communicated, effectively implemented, and continuously optimized during and after the system's deployment.
The incumbent will be responsible for:
- Support the migration from Kronos to UKG, ensuring a smooth transition with minimal impact on operations
- Provide ongoing support to departments and units with regard to time management, planning, and payroll processes
- Train and coach staff and managers on the optimal use of UKG features
- Act as an intermediary between departments and the project team to ensure understanding and application of operational procedures
- Work closely with managers to identify gaps, strengthen compliance and propose solutions aligned with organizational objectives
- Work closely with finance, payroll, and human resources teams to ensure seamless integration and increased efficiency
- Support process standardization, ongoing training, and practice improvement after the deployment
- Monitor system performance, resolve issues, and contribute to workforce management optimization
- Perform other duties as required to meet the operational needs of Financial Services
REQUIREMENTS :
- University degree in administration or any equivalent combination of training and relevant experience;
- Minimum of 3 to 5 years of experience in an organizational environment; experience with UKG would be an asset;
- Excellent customer service, communication, and interpersonal skills;
- Ability to develop and facilitate group training sessions;
- Participatory leadership focused on results and internal customer satisfaction;
- Strong analytical, problem-solving, and active listening skills;
- Ability to translate technical information into clear and accessible terms;
- Strong organizational skills and ability to manage priorities independently;
- Proficiency with computer tools (Microsoft 365) and familiarity with various specialized software;
- Ability to work independently and as part of a team;
- Physical ability to perform the assigned work;
- Good work history (performance and attendance);
- Adherence to professional ethical principles, the Network's management philosophy, and organizational values;
- Compliance with the rules of confidentiality set by Vitalité Health Network.
NOTE:
- Position to be reviewed by the Part III Classification Committee.
- The above requirements may be verified through oral, written or practical tests during the selection process.
- Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
- The employer reserves the right to shorten or extend temporary assignments for operational reasons.
- We thank all applicants. However, only those selected will be contacted.